Employee experience solution
The modern employee experience
We can't stop employees from creating tickets, but we can help you manage their requests. Our help desk solution simplifies support and makes information sharing easy.
Trusted by leading brands
Modernize your internal support
Be as helpful to your employees as you are to your customers. Zendesk for work keeps employee requests organized and prioritized, freeing internal teams to focus on big picture tasks.
An employee-friendly approach to internal service
Support your internal support teams with AI, automations, and workflows—deflecting more tickets and speeding up resolution times.
The flexible solution for HR and IT teams
Zendesk serves internal teams of all stripes. Choose your use case and take a tour—or browse the FAQs for even more information.
The Zendesk Marketplace
Apps that help you scale
Choose the internal support system you need now and add apps from the Zendesk Marketplace as your business expands.Visit the app marketplace
For HR Teams
Connect popular apps like Slack and Zoom to reduce system switching.
For IT Teams
Gain visibility into asset management with apps like Oomnitza and EZOfficeInventory.
For all teams
Build custom processes and manage your workflow with apps such as Myndbend and SweetHawk.
Homebridge uses Zendesk to power internal operations
“People kept using it, and kept giving raving, positive reviews—everyone from the account executives, brokers, and the B2B partners that they supported...It was a good fit, so we started bringing in other groups to Zendesk.”
Director of Client-Facing Experience and Analytics at HomebridgeRead more
Time to value
Increase in efficency
Internal departments using Zendesk