Your customers are calling.

Phone support is still the #1 preferred channel for support – even in the age of email and social media. That’s why we built Zendesk Voice. It’s an easy, full featured phone support experience right inside Zendesk.

What Getaround is saying

“With Zendesk Voice, our rapidly growing car sharing community gets immediate, around the clock support. When we hire new Customer Happiness Agents, we don’t need to buy or setup any new equipment -- they can start taking calls from customers right away, from Zendesk.”

– Isaac Wexman, Customer Happiness Manager at Getaround
FAQS
  • TRIALING ZENDESK

  • How does the Zendesk Voice Trial work?

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    With your Zendesk Voice trial, you’ll have a free phone number for 30 days and $1 of call credit, which will cover about 60 minutes of calls. No credit card is required, so you can try out Zendesk Voice with no strings attached.
    Learn More

  • What happens at the end of my Zendesk Voice trial?

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    If you are a Zendesk customer and would like to continue using Zendesk Voice beyond the free trial, you will need to add Voice to your Zendesk subscription.
    If you are not yet a Zendesk customer, you will need to purchase a Zendesk plan before continuing to use Zendesk Voice.

  • PURCHASING ZENDESK VOICE

  • How much does Zendesk Voice cost?

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    Phone numbers start at $1/month, depending upon the country. Per minute rates start at $0.016 and vary depending upon country location and whether agents make calls through the browser or an external phone. Learn More
    Discount rates are available for minutes purchased in bulk. Contact us for more information.

  • Are there any contracts or additional fees?

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    Nope - there are no contracts or additional fees for Zendesk Voice. You pay month-to-month and can start and stop at any time (but note that Zendesk does not offer refunds - see our Terms of Service for full details).

  • USING ZENDESK VOICE

  • Can I use an existing phone number?

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    If you have a US-based number, you can use that for your Voice line (porting may take a couple weeks). Or, forward calls to your new Zendesk Voice number. Learn More

  • What countries does Zendesk Voice support?

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    Zendesk Voice supports inbound calls to 40 countries, including United States, Austria, Belgium, Canada Czech Republic, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Netherlands, Poland, Portugal, Romania, Spain, Sweden and United Kingdom.