Talk Partner Edition
Integrate an existing call center solution with Zendesk Support using Talk Partner Edition and Zendesk’s CTI toolkit
Get under the hood with Zendesk’s powerful CTI Toolkit —JSON based REST APIs — to integrate your own call center.
Read our guide
Integrating Talkdesk with Zendesk has empowered our agents by giving them the tools and information they need to deliver a truly personalized experience to every customer and in turn create brand loyalty. With this integration we have the ability to use Talkdesk's agent extensions so that customers can easily connect with their personal Edmunds Car Shopping Advisor — all while still using Zendesk as our support ticket system.
Check out our featured partners
Cloud-based contact center solutionLearn more
Advanced cloud contact center softwareLearn more
Integrated unified communications solutionsLearn more
Visit our Marketplace for more. Note: Other apps that use these CTI capabilities (e.g., for screen pop) will also require Partner Edition.Take a look