Because newsletters can be fun

Adopt Lil’ Buddhy

November 5, 2009

Did you know we host a forum for Zenfessions, and that if you tell your story that we'll send you awesome swag like the Little Buddhy shown here? (headphones not included). Little Buddhy was a big hit at our Office Warming Party last week, and we wanted to make him available to those sharing their […]


October 30, 2009

Thank you everybody who came by our new SoMa office space on 410 Townsend yesterday for our office warming and made it a great event. The Tamale Lady ran out of Tamales and the cocktail bar ran out of Lychee Martinis which we take as a good sign. More photos from the party at Flickr […]

Global Help Desk: Multiple Languages and Time Zones Simultaneously

October 26, 2009

A frequent feature request from our globally operating customers was the ability to work within multiple time zones and languages simultaneously. And in the Plus+ plan released in August, we delivered that functionality. Your Zendesk can be set up with a default time zone for the help desk, while users and agents can set their […]

What Happens in Vegas…

October 21, 2009

Las Vegas was everything it should be – from the couple who got engaged on the flight from SFO to LAS, to the constantly whirring slot machines, to the showgirls at the Tech Set party. We were able to pull ourselves away from the siren calls and cooing slot machines to have some drinks with […]

Brisbane Meetup on October 28th

October 15, 2009

Brisbane, Australia is the new hot spot for Zendeskians! Earlier this year we hosted Meetups in Syndney and Melbourne, and now we’re bringing the fun to Brisbane. On Wednesday, Oct. 28th, we’ll be meeting at The Pig N’ Whistle Pub (123 Eagle Street, Riverside Centre) and Zendesk is buying the drinks. Come by to meet […]

Atlassian Releases JIRA 4. Zendesk Plugin Adds New Features.

October 13, 2009

Congratulations to Atlassian – the Aussie company specializing in collaboration and development tools for developers – on the public release of JIRA 4. Out of beta and into prime time! The Atlassian Plugin Exchange is the largest plugin ecosystem of its kind, and earlier this summer we released an open source JIRA/Zendesk integration on the […]

Join Us in San Francisco for Our HQ Office Warming Party

October 12, 2009

As you likely already know we’ve recently relocated to San Francisco, home of our new global headquarters. On Thursday, October 29 from 5-8:30pm, we’re hosting an office warming party in our new offices and we’d love to have you visit the new space and join us for a drink. Our new offices are in SoMa […]

National Customer Service Week

October 8, 2009

The global economic shakeup has reaffirmed our belief that customer service will be the cornerstone of all companies who continue to thrive in tomorrow’s economy. Getting customer service right is more important then ever, but we all still struggle with it. Giving your customer service professionals the best tools to make their job easier is […]

BlogWorld Meetup in Las Vegas on Oct. 16

October 7, 2009

The BlogWorld Expo, Oct. 15 -17, brings together an incredibly diverse and innovative group of influencers and Zendesk is going to Las Vegas and throwing a meetup to meet YOU! Adria from But You’re A Girl will be joining us and will be filming short greetings with anyone who wants to contribute a welcoming wish […]

Keep Your Support Users and Help Desk Customers Updated via Email Newsletters

October 6, 2009

There’s been a lot of integration news lately and we thought we’d provide a little background on what has brought about this spirit of cooperation. The Small Business Web group is a group of like-minded SaaS companies who have come together to integrate our respective products and make life easier for small businesses and providing […]

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