Because newsletters can be fun

Zendesk Loves Twitter

January 28, 2009

It’s no longer a secret that Twitter is using Zendesk for their online support. The romance started in the summer of 2008 and Twitter has gradually rolled out Zendesk in more and more areas until they announced earlier this month, that Zendesk is now the official support platform for Twitter. In their blog post The […]

Next Stop Auckland

January 27, 2009

As previously announced our next customer meet-up takes place in Auckland, New Zealand. We invite all Zendesk customers, friends, partners and aficionados in the area to Zendesk Meet-up Auckland on Thursday February 5th from 6pm to 8pm at the Sale St Brewery. Zendesk will host drinks, cocktails and snacks. As always you’re very welcome to […]

Revisiting the Wall

January 27, 2009

Since we launched the Zendesk Buddha Machine Wall back in December, the little wall of soothing music has received quite some attention and is now one of the most visited pages on It’s been mentioned in the New Yorker, not once, but twice, and been the subject of many blog posts like this and […]

Notifier Now Available for Android

January 20, 2009

The Zendesk Notifier that was released for iPhone in November is now also available for the Android platform. Visit the Android Market and download it for free. 250 users did within 24 hours after its release. Zendesk Notifier for the G1 Android Phone is an application that agents use to quickly see how many tickets […]

Defying the Temperature in Boston

January 16, 2009

Thanks Bostonians for attending the Boston meet-up at Hamersley’s Bistro Wednesday this week. You’re not easy to lure out in the cold these days when it’s freezing -20C (-4F). Next stop Auckland New Zealand (where it’s much warmer) stay tuned…

The Starfish Story

January 7, 2009

A Buddhist monk was walking along the beach one morning with one of his disciple. Thousands of starfish had been washed up onto the shore after a fierce storm. Stooping down, the monk lifted a single creature and returned it to its home in the sea. The disciple asked why the master did this when […]

Calling all New England Zendesk Lovers

January 7, 2009

After our successful meet-ups in San Francisco, New York City, Melbourne and Sydney, we now visit the home of MIT, the vibrant tech scene in Boston, MA. We hereby invite all Zendesk customers, friends, partners and aficionados in the New England region to Zendesk Meet-up Boston on Wednesday 14 January 6-8pm at Hamersley’s Bistro, 553 […]

Now on the AppExchange

January 2, 2009

The Zendesk Ticket View 1.3.5 application has officially arrived to the AppExchange as an AppExchange Certified Application. The Zendesk Ticket View application provides an easy view of current Zendesk tickets for your accounts and contacts. The AppExchange certification process includes extensive testing of apps by, as well as the submission of […]

A Message from Verizon

December 16, 2008

“Hi Zendesk, Just wanted to let you know your product works perfectly on our BlackBerry Storm. Lisa Lisa Francis – Data Solutions Manager Verizon Wireless”

The Bleeding Hearts and Artists Make Their Stand

December 15, 2008

Inspired by the Sam Poh Buddhist Temple and the incredible Buddha Machine live performances, the Zendesk Hong Kong crew together with the talented people at Beansbox, have put together the FM3 Buddha Machine Wall. The wall enables you to mix all of the nine Buddha Machine tracks, live and just in front of you. It […]

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