Two weeks ago Tweeters from 202 cities all over the world got together for an evening of fun and to raise money and awareness for charity: water. So far more than $250,000 have been collected for the cause, and the organizers are still counting. Get the latest update on the Twestival site. Zendesk was a […]
If you’re in San Francisco tomorrow, Zendesk friends and fools will meet at Medjool from 6-8pm. And you’re welcome too. See you then.
Internationalization is coming to Zendesk next week. So if your customers speak French, Spanish, Chinese, Dutch or Welch your Zendesk help desk can too. Initially we will launch Spanish, Chinese and Danish language support, but additional languages are following soon thereafter. Zendesk i18n is a crowdsourced project, which means that you can make your own […]
It’s no longer a secret that Twitter is using Zendesk for their online support. The romance started in the summer of 2008 and Twitter has gradually rolled out Zendesk in more and more areas until they announced earlier this month, that Zendesk is now the official support platform for Twitter. In their blog post The […]
Since we launched the Zendesk Buddha Machine Wall back in December, the little wall of soothing music has received quite some attention and is now one of the most visited pages on Zendesk.com. It’s been mentioned in the New Yorker, not once, but twice, and been the subject of many blog posts like this and […]
Thanks Bostonians for attending the Boston meet-up at Hamersley’s Bistro Wednesday this week. You’re not easy to lure out in the cold these days when it’s freezing -20C (-4F). Next stop Auckland New Zealand (where it’s much warmer) stay tuned…
“Hi Zendesk, Just wanted to let you know your product works perfectly on our BlackBerry Storm. Lisa Lisa Francis – Data Solutions Manager Verizon Wireless”
We’ve prepared a new front page trailer for our web site and would like to invite you, our loyal blog readers, to a sneak peek.
If you didn’t know already, Zendesk has a Facebook group where we post details about upcoming events and generally make room for a more relaxed and informal conversation between our beloved customers and other friends. It’s also a good place to spend some time if you want your hands on one of the infamous Zendesk […]
Following up on an earlier review, Listio has recently published a comparison between four popular help desk systems, concluding that: “Of the four applications, the most flexible was Zendesk, which not only lays out help desk management in an easy to intuit interface, but offers an impressive range of options within the application. From a […]
Update:We now have full-featured mobile apps for iPhone, iPad, Android, BlackBerry, and Windows Phone here. The earlier announced Zendesk Notifier for iPhone is now available in an App Store near you. The Zendesk Notifier allows agents to quickly see how many tickets they have assigned, and how many new unassigned tickets exist in their help […]
One of the great benefits of a SaaS solution is the constant flow of improvements and new features that effortlessly sneak into your help desk. To stay up to date on all new features and application enhancements, we recommmend that you subscribe to our Product Announcement RSS feed. Here’s a brief list or recent additions: […]
50 Zendesk customers and friends joined us at the 21st Amendment last week for Meet-up San Francisco v. 2.0. Thank you everybody. Great seeing so many both new and familiar faces.
Zendesk was a sponsor at LateCrunch, the official afterparty for Web 2.0 Expo Berlin. Humbly presented as the “The mother of all tech-startup parties” by Techcrunch UK. For Zendesk is was at also a great opportunity to meet German customers and friends and a big thank you to Coremedia, Babbel and Mindmesiter for joining us […]
Zendesk is happy to sponsor this year’s official after party at Web 2.0 Expo Berlin. The party is hosted by TechCrunch and fittingly named LateCrunch. The party will take place Thursday 23 October at 10pm at the HomeBase Lounge. Tickets are extremely limited so go order your ticket right away. See you in Berlin!
A big thank you to everybody who attended last month’s meet-ups in New York City, Melbourne and Sydney. We love meeting our customers face to face, and are happy to host these events where customers, partners, friends and aficionados can share their thoughts on Zendesk, the help desk business and all the other stuff. Seasoned […]
If you haven’t joined already now is the time to join our Facebook group Zendesk Lovers. Stay connected with other Zendesk users and customers all over the world and get the news on meet-ups and events before everybody else. The first 10 people to write on our wall, will receive one of our new Zendesk […]
BarCamp was born in Palo Alto, California in 2005. In just three years, it has become an international network of user generated conferences open, participatory workshop-events, whose content is provided by the attendees often focusing on early-stage web applications, and related open source technologies, social protocols, and open data formats. Including help desk […]
The last couple of weeks the Zendesk Buddha Machine has swept through California bringing tranquility and zen to its many new owners. From top right: Cory, Mehrdad and Roger from 42, inc., Crystal from Twitter, Jacob from Mediageeks, Tara, Mitch and Nathaniel from SlideRocket, Scott from Laughing Squid, Brian from Castfire, and David from EveryDNS.net.
It’s been 9 months since I made the Zendesk Nation post on our blog. Time for an update. As of today, we have accounts from exactly 100 different countries. Newcomers range from the wastes of Mongolia to the beaches of Bermuda and the geysers of Iceland. "Hello world".
??????????????????????????Zendesk – ??????? (chinese.zendesk.com)??????????????????????????????????????????????????????????????????????????????? ??????RORCraft???????????????????????????????????????????apac@zendesk.com??????????????????????rex@rorcraft.com?RORCraft??? ????????? ????2008???? ??????????????????????????Zendesk – ??????? (chinese.zendesk.com)?????????????????????????????????????????????????????????????????????????????? ??????RORCraft??????????????????????????????????????????apac@zendesk.com??????????????????????rex@rorcraft.com?RORCraft??? ????????? Celebrating Beijing 2008 To celebrate the Olympic Games Opening Ceremony today, we’re launching a Chinese version of Zendesk at chinese.zendesk.com. The application has been localized using today’s tools for customizing web site text, email notifications and look and feel. Later this year […]
We are overwhelmed by the compliments and praises we receive from our customers. And as the number of Zendesk customer accounts continues it steep growth, passing 3,000 last month, we also seem to get more and more attention in the blogosphere. In all modesty we would like to share with you some of the most […]
The place to be last week was the infamous yearly recurring Techcrunch August Capital Event. Zendesk was there too, and it was great to meet so many Zendesk customers at an event that literally is the Who’s Who of entrepreneurs, venture capitalists and press as of right now. Thank you Techcrunch for having us. Pictured […]
