Because newsletters can be fun

Zendesk and ImproveSF

June 21, 2012

Ever since we moved the Zendesk headquarters to 6th and Market, helping to revitalize San Francisco’s mid-Market region has been a part of our company mission. In keeping with that commitment, we’re happy to announce

Zen Master Webinar Series: Q&A with Author Carmine Gallo

June 19, 2012

In the next addition of our series of Zen Master webinars, we’ll hear from author and communication skills coach Carmine Gallo about how Apple became the most profitable retailer on the planet

Buenos Aires meetup, June 22nd

June 14, 2012

We’re very excited to announce that we’ll be in Buenos Aires for another Zendesk Meetup!

Five new June integrations

June 13, 2012

June is here and with some (hopefully) lovely weather around the corner, it’s about that time to highlight a couple of the latest and greatest Zendesk integrations that you might have missed

Tip of the week: unraveling host-mapping for Zendesk

June 12, 2012

You may have already taken a look at all of the different ways you can customize Zendesk to better match the look and feel of your brand

Live from the IRCE floor

June 8, 2012

The Zendesk team was at the Internet Retailer’s Conference & Exhibition (IRCE) this week. And what a week! We met so many of our amazing retail customers, Anna’s Linens, Moontoast, RJMetrics, Zip Line Gear and Rackspace—just to name a few

Zendesk heads to Chicago for the Internet Retailer Conference & Exhibition

June 5, 2012

Internet Retailer’s Publisher Jack Love defines the 21st century customer as “more demanding, better informed and in control. They’re web savvy and well-connected. They’re impatient, pressed for time, and seek the path of greatest convenience.”

Tip of the Week: Streamline Support Using Problem and Incident Tickets

June 1, 2012

For support agents it might be routine to answer an incoming question, solve a ticket and move on to the next one. But what about those times when the issue is larger and impacts several customers at the same time? When faced with this kind of problem it is likely you will receive several similar […]

Visit Zendesk at Atlassian Summit!

May 30, 2012

Zendesk will be at Atlassian Summit this week in San Francisco! As a close Atlassian partner and summit sponsor, we’re looking forward to discussing how easy it is for support agents and developers to collaborate, edit, update or resolve a ticket from within Zendesk or JIRA! Stop by our booth on Friday, June 1st from […]

June Bootcamps and New Analytics and Benchmark Workshops in APAC!

May 27, 2012

Zendesk is excited to offer seven complimentary training courses in Asia Pacific in June to all customers, partners and trialers! Our highly popular Bootcamps are coming to in 3 cities in India, and our brand-new 2-hour Analytics and Benchmark Workshops will be held in Australia and New Zealand. Bootcamp attendees will have the opportunity to […]

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