Ever since we moved the Zendesk headquarters to 6th and Market, helping to revitalize San Franciscos mid-Market region has been a part of our company mission. In keeping with that commitment, were happy to announce
In the next addition of our series of Zen Master webinars, well hear from author and communication skills coach Carmine Gallo about how Apple became the most profitable retailer on the planet
Were very excited to announce that well be in Buenos Aires for another Zendesk Meetup!
June is here and with some (hopefully) lovely weather around the corner, its about that time to highlight a couple of the latest and greatest Zendesk integrations that you might have missed
You may have already taken a look at all of the different ways you can customize Zendesk to better match the look and feel of your brand
The Zendesk team was at the Internet Retailers Conference & Exhibition (IRCE) this week. And what a week! We met so many of our amazing retail customers, Annas Linens, Moontoast, RJMetrics, Zip Line Gear and Rackspacejust to name a few
Internet Retailers Publisher Jack Love defines the 21st century customer as more demanding, better informed and in control. Theyre web savvy and well-connected. Theyre impatient, pressed for time, and seek the path of greatest convenience.
For support agents it might be routine to answer an incoming question, solve a ticket and move on to the next one. But what about those times when the issue is larger and impacts several customers at the same time? When faced with this kind of problem it is likely you will receive several similar […]
Zendesk will be at Atlassian Summit this week in San Francisco! As a close Atlassian partner and summit sponsor, we’re looking forward to discussing how easy it is for support agents and developers to collaborate, edit, update or resolve a ticket from within Zendesk or JIRA! Stop by our booth on Friday, June 1st from […]
Zendesk is excited to offer seven complimentary training courses in Asia Pacific in June to all customers, partners and trialers! Our highly popular Bootcamps are coming to in 3 cities in India, and our brand-new 2-hour Analytics and Benchmark Workshops will be held in Australia and New Zealand. Bootcamp attendees will have the opportunity to […]