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Apple Business Chat

Reach billions of users on any Apple device

Apple Business Chat is for everyone. Now you can respond to customers directly in Zendesk Support, and take customer interactions even further with Sunshine Conversations — a messaging platform designed to deliver conversational business at scale.

Zendesk helps unlock the best customer experience on Apple Business Chat

Apple Business Chat makes it easier for customers to message you than to call, helping drive engagement at a lower cost. With more self-service options and tools for delivering personalized experiences, you can unlock new revenue streams while bringing CX to the next level.

Reply in a flash with Zendesk Support

With the Social messaging add-on, you can Manage Apple Business Chat conversations seamlessly in Zendesk Support including rich message types like images, GIFs and files. It’s easy to stay on top of new messages with a dedicated notification panel.

Reach billions of users on any Apple device

Integrate messaging anywhere

Be available around the clock by integrating Apple Business Chat directly into your website and core iOS apps, keeping support costs in check by making it easier to send a message than to call for help.

Bring conversations further

Get more done with Apple Business Chat on Sunshine Conversations. Deliver an interactive messaging experience with advanced messaging capabilities like pick lists, date and time pickers, and custom iMessage apps.

Put security first

Apple Business Chat helps customers stay in control of their data using Open Authentication on top of Apple’s native security features, providing customers the ultimate piece of mind.

Here’s the deal

Apple Business Chat is available with a Sunshine Conversations plan starting at $495 per month.

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