Because newsletters can be fun

A Dropbox on Your WordPress Blog Makes 'Contact Me' Easier

March 3, 2010

Zendesk makes it easy for your visitors to get a hold of you by adding a “dropbox” to your blog. A “dropbox” is like a floating contact form. Ours is activated by the little tab to the left — it says “Ask Us.” (Go ahead and ask us something, you know you want to).  Your visitors […]

Join a Seriously Cool Company

March 2, 2010

Zendesk is hiring. And that feels great. In fact we just added three new members to the team yesterday. How about joining our growing team? Life is good and we're at an exciting growth moment here at Zendesk. We've secured significant funding and our paying customer base continues to grow exponentially. We write beautiful Ruby […]

Get Satisfaction + Zendesk Integration Webinar

March 1, 2010

Original Webinar Date: 2/25/2010 The best of both support worlds — bridging community and help desk support. Join Adria and Morgan Sherwood of Get Satisfaction for a free live webinar on the Get Satisfaction integration with Zendesk. With a simple link between a Get Satisfaction community and a Zendesk account, more and more businesses are […]

Audyssey Cranks Up the Volume on Social Media

March 1, 2010

1) Audiophile |?ôd?-??f?l noun | A hi-fi enthusiast: (see Audyssey). 2) Audyssey |?äd?s? | noun | Leader in creating innovative audio technologies and products that reproduce sound as close as possible to the real thing. Audyssey Laboratories uses Zendesk to power its help desk and also to connect with customers in two-way conversations beyond product […]

Wait a Minute Mr. Postman! SendGrid Cures Email Deliverability Woes

February 25, 2010

On average, 20 percent of all email sent by Web applications either goes missing or ends up in a spam filter — never to be seen by your customers. Bummer, eh? The cure? SendGrid. It’s a cloud-based email service that delivers emails on behalf of companies to increase their email deliverability. SendGrid is a complete end-to-end […]

Calling New Zealand & Australia CloudCampers: Let’s Meet Up!

February 24, 2010

Zendesk is the official “Good Times” sponsor of the CloudCamp Unconference series across New Zealand and Australia over the next few months where early adapters of “cloud computing” technologies exchange ideas. End users, IT professionals and vendors are all encouraged to participate. After each CloudCamp event in New Zealand and Australia, Zendesk will be hosting […]

Email Marketing? Piece of Cake!

February 24, 2010

We’re pretty stoked about one of the latest Zendesk integrations, this time round with a cool Canadian company that goes by the name of CakeMail. What’’s CakeMail? It’’s a private-label, plug-in ready, multilingual email marketing platform with full API access for sending out HTML newsletters and other marketing materials. With the integration, Zendesk users can […]

To Get Satisfaction, Catch Thursday’s Live Webcast

February 23, 2010

The best of both support worlds: bridging community and help desk support. Join Zendesk's Adria Richards and Morgan Sherwood of Get Satisfaction for a free live webinar on the Get Satisfaction integration with Zendesk this Thursday (Feb. 25) at 11:30 a.m. PT (2:30 p.m. ET). With a simple link between a Get Satisfaction community and […]

How Yammer Supports 50,000+ Networks and Collects Customer Feedback

February 22, 2010

Yammer delivers Twitter-style messaging for companies — enabling employees to communicate and collaborate with one another without worrying that those conversations will be viewable to, or searchable by, non-employees. Anyone in an organization with a company email account can start or join a Yammer network and also invite colleagues. The privacy of each network is […]

Rezora Opening Doors For Real Estate Agents

February 18, 2010

Real estate agents are always on the go. That’s why a growing number of them rely on Rezora’s online tools to share information with clients in a way that’s personal, relevant and measurable. Rezora, in turn, relies on Zendesk to make its customer support experience simple and painless. “Real estate agents are busy and not […]

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