TechCrunch recently launched their Europe Top 100 index, featuring the highest-potential European tech companies based on their YouNoodle score. Although Zendesk is now officially a US based company, we started as a European company (from Copenhagen, Denmark) and we’re happy to see that we’re currently ranking 28, right between TweetDeck and LOVEFiLM. Also we became […]
Here at Zendesk we're big fans of Get Satisfaction. If you don't know about them already, Get Satisfation is crowdsourced support, or people-powered customer service as they put it themselves. They provide a platform for consumers to come together around products or services to discuss and help each other. In many instances the sheer volume […]
On July 9 TechCrunch Europe is hosting The Europas, a tech innovation award show honouring the best tech companies and startups across the web and mobile scene from across Europe, the Middle East and Africa. Zendesk is nominated in the category Best Enterprise B2B Startup. You may not know this, but Zendesk is a European […]
We’re back in San Francisco for another meet-up for Zendesk customers, partners, friends and fools. This year we’re co-hosting with our friends from Get Satisfaction. Looking forward to seeing you at The Brick House Cafe in SOMA on Wednesday July 1st from 6-8pm. As always please RSVP via the Facebook event page.
Update: You may have noticed this post is a little old! We’ve replaced the Feedback Tab with something even better: Web Widget. We’re pretty psyched to announce a new mobile feedback tab that you can embed in your iPhone and Android apps. Zendesk has had a Web feedback tab for a while now. It enables […]
As we’re preparing for today’s meet-ups in Hamburg and Copenhagen, we’re thrilled to announce that we’ll have our first meet-up at our new Boston HQ this Wednesday already. A lot of things are going on in Boston next week, and we also hope to see a lot of our friends from the Enterprise 2.0 conference […]
Now you can chill out to soothing Zen tunes on Facebook too, as the virtual Zendesk Buddha Machine now is available as a Facebook app. Go visit and share it today for good help desk karma.
On Thursday June 18 we hope to see all Danish customers, partners, friends and fools for our first actual Copenhagen meetup, which will also be a farewell to Copenhagen from the three founders Alexander Aghassipour, Morten Primdahl and Mikkel A. Svane, as we’re joining our US crew in the new headquarters in Boston. Please join […]
If you’re already a Zendesk lover, you know that Zendesk meetups have been announced for both Hamburg and London. In Hamburg at the Chilli Club, 6:30pm Thursday, June 18th. (RSVP via Facebook). And in London at The Dover Castle, 6:30pm Tuesday, June 16th. (RSVP via Facebook). Zendesk meetups are informal events open to Zendesk customers, users, […]
This weekend will bring some nice new features for Zendesk and in general June will be packed with announcements. Anticipating the new features, don’t forget to check out some of the latest announced product additions and features. Early april we announced enhancements to the Reporting capabilities, new widgets and a new features called pass-through email. […]
Organic Technology Consultant Adria Richards of Aden Networks, model Zendesk customer and blogger on But Youre A Girl, has a daily web show called Ask Adria. We’ve mentioned Adria before (see There are Women Out There that Wants to Wear Your Stuff) when she called us out and made us aware that our tee line […]
Zendesk meetups have mostly taken place in the US and APAC region. But that’s going to change as we’re now announcing the first in a series of European meetups. This one is to take place in Amsterdam on Tuesday June 9 from 6-8pm at Café Restaurant Dauphine. Yours truly is in town for SIIA OnDemand […]
On this quiet and uneventful Memorial Day we hereby offer a sneak peek at the new Boston Zendesk headquarters, where the sun always shines, and the buddha machines quietly hum in harmony as tickets are being resolved and new features being designed.
Together for the first time. Zengirl and Zenbaby presenting the new Zendesk Buddha Machine version 2. With new tunes, pitch control, slimmer packaging and an even greener Zendesk green. Share your Zenfessions to get your own ZBM2!
Last month’s meetup in Wellington was a lot of fun and splendid networking in this beautiful city. We want to thank our good friends, customers, partners and other aficionados for turning up, here amongst the guys from Xero, Madefromnewzealand.com, Silverstripe, Ponoko and everybody else. Great seeing you. Next up: Sydney, Melbourne, Hamburg, London, Amsterdam, Copenhagen, […]
Big day today for the Zendesk team. We're announcing our Series A investment by Charles River Ventures, opening of our new Boston headquarters and that Zendesk now has 1,000 customers sharing the good help desk karma, here amongst Twitter, MSNBC, Condé Nast Publications, Scribd, Rackspace Cloud and John Lewis Plc. On the last day of […]
Well, we had to do this. Especially after last month’s outing by Adria Richards of Aden Networks. Latest news from Hong Kong is that the new tees (in women sizes too) are now only days away. Funny thing: Zendesk has two customers with logos in the background of this shot. Guess which ones. (And please […]
Follow @primdahl and @staugaard to find and meet the Zendesk team at this year’s Railsconf.
“We implemented Zendesk to 90% of how we us it now in the first 2 hours of testing it. It worked so well in the tests, I was able to roll it out to our customers at our yearly user conference the next week. I have nothing but rave reviews from both our clients and […]
Adria Richards of Aden Networks, Zendesk customer, technology blogger and organic technology consultant, has posted her latest Ask Adria Show titled “Taking My Shirt Off for Software“. It’s completely SFW but she is actually taking off her Zendesk tee, while making her point pretty clear: Zendesk and other software slash web 2.0 companies don’t make […]
If you haven’t had the opportunity to visit the beautiful city of Wellington yet, now’s your chance as we’re having a Zendesk meetup on Thursday, April 30, from 5:30pm to 7:30pm at the Eclipse Restaurant & Bar. As always we hope to see our local customers, partners, friends and fools. Please RSVP via the event’s […]
Join us at Barcamp Boston, April 25-26, 2009 at MIT. Zendesk is a Platinum sponsor and we’re looking forward to meeting the Boston developer community in our search for new talents for Zendesk. If you want to learn more about what we offer at Zendesk and what we do, ping us at firstname.lastname@example.org, and we’ll […]
We want to thank the good people at Yammer, Nicholas Curran, Geodelic, Break Media and everbody else for turning up at our LA meet-up last week at the Bodega Wine Bar in Santa Monica. Great meeting our customers, partners and other friends IRL.