Contact center solutions
Enhance your phone support and create meaningful customer relationships with insights to full customer histories, automatic ticket creation, and call recording from a single contact center solution.
Zendesk Talk gives businesses the tools they need for fast and flexible phone support, no matter the industry.
Set for Success
Feedback From Every Channel
It’s All in the Details
Reporting and analytics in contact center solutions deliver insights that improve customer journey management and support team responses, like with group routing, real-time queue monitoring, and spikes in volume depending on the day and time. Customer experiences can be better optimized with service level agreements (SLAs) to enhance your customer service team’s processes and performances.Be ready for the call
We have more to say about this. Have a look below.
Zendesk Talk is a VoIP system that’s simple to implement and easy to use. There are many available resources to help you learn more about providing great service over the phone and the benefits of proactive support. Learn more.