Make it right

Zendesk Support is a beautifully simple system for tracking, prioritizing, and solving customer support tickets

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Plans for teams of all sizes



  per agent
per month


  • Email & social media
  • Web Widget & Mobile SDK
  • Pre-defined business rules
  • Essentials card
  • Interaction history



  per agent
per month

Essential, plus...

  • Custom business rules
  • Performance Dashboards
  • Public apps and integrations



  per agent
per month

Team, plus...

  • Multilingual content
  • CSAT surveys
  • Dashboards and reporting, powered by Zendesk Explore



  per agent
per month

Professional, plus...

  • Multiple ticket forms
  • Skills-based routing
  • Contextual workspaces
  • Satisfaction Prediction
  • Multibrand support
  • Custom Objects, powered by Sunshine



  per agent
per month

Enterprise, plus...

  • Unlimited light agents
  • 99.9% uptime SLA
  • 1 hour service level objective
  • Advanced security
  • Data center location
All Support plans come with the Lite versions of Chat, Talk, and Guide

Prices shown are billed annually. For prices billed month-to-month, click here.
Support Professional and above subscriptions include Explore Lite reporting.
*Your free trial starts on Professional.

Frequently asked questions, answered.


How does the free trial work?

When you sign up for your trial of Support you'll have access to all Professional features. If you want to trial a specific plan, just contact us. At any point during the trial you can choose a plan and pay by credit card from within your account.

Can I trial Support, Chat, Guide and Talk?

Yes. You can start up Guide, Chat, and Talk trials from your new Support trial. Try them individually or all at once.

What happens after the trial ends?

At the end of a Support trial, your data and setup remains intact. You can login and select a plan to purchase.


How can I buy your software?

After clicking “Buy now”, you will create a Zendesk account and immediately be able to purchase your software. You can pay by credit card, or submit an invoice if you’ve selected our top-level plans.

How long are your contracts? Can I change plans?

Plans are month-to-month or annual. You can start/stop or make changes to your plan at any time (but note that refunds are not given for cancellation or downgrades). Contact us for details.

Can I buy features a la carte? Are there any add-on fees?

With Add-ons for our Support product, you can pick and choose additional features that you need in addition to your core plan. Contact us if you would like to purchase an Add-on.

Is there a bundled price for Support, Chat, Guide, and Talk?

The Lite versions of Chat and Guide come free with Support. You can upgrade to Chat's Basic, Advanced, or Premium plan on any Support plan. You can upgrade to Guide Professional plan with any Support plan. You can also add Talk to any Support plan.

What discounts are available?

We offer a discounted price for subscriptions billed annually. The prices shown on this page reflect this annual discount.


What's an agent?

An agent is what we call anyone who logs into a Zendesk product. Each rep, admin, or manager needs their own agent license. Add as many agents as you want on any plan.

Do Zendesk products integrate with other applications & systems?

We have hundreds of pre-built apps and integrations. But you can build almost anything you want on top of the Zendesk platform via our developer API.

Will my data be private and safe?

Yes, we combine enterprise-class security features with comprehensive audits of our applications, systems, and networks to ensure customer and business data is always protected. Take a look at the security measures we take to protect your business and your customers.

More questions?

Our Help Center is open 24/7 or reach out to our global support team. We're here to help.