Plans and pricing

Basic plans

Best-in-class ticketing system for managing emails

Zendesk Suite plans

Starting at $55/month

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Support Team

Support Professional

Support Enterprise

Annual Subscription Term (per agent per month)




Monthly Subscription Term (per agent per month)




Ticket sharing between multiple Zendesk accounts




Conversation routing

Based on agent status and capacity

Based on agent status, capacity, and ticket priority

Based on agent status, capacity, ticket priority, and agent skill

Service Level Agreement (SLA) management

Multiple ticket forms

Conditional ticket fields

Guided mode

Pre-built analytics dashboards

Filters and interactivity

Data exports

Zendesk Benchmark

Refresh rate

24 hours

24 hours

24 hours

Live agent activity dashboard

Default view

Customizable views plus live agent status drill-in

*24/7 support in English only. 8x5 customer's local business hours for designated languages.

Explore the Zendesk Suite

Deliver conversational experiences across any channel with a complete service solution that is easy to use, and powerful at scale.

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Try the full Zendesk experience

See how your business could connect with more customers, in more places.

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Frequently asked questions, answered.