Check out this blog post to learn more about what brought Smooch and Zendesk together.
Keep the conversation going
Zendesk makes it easy to bring engaging messaging experiences into your business. Support teams can converse directly with customers on the web, in mobile apps, or via popular social messaging channels. Zendesk even facilitates conversations that go beyond the normal boundaries of support, so businesses can adapt to changes in technology and customer expectations.
WhatsApp in The Zendesk Suite
Keep it together
Connect with your customers directly on the messaging channel of their choice, starting with the most popular—WhatsApp Business. Tie these conversations back into one unified workspace for your support teams using Zendesk.
Conversation Solutions Team
Use our connections to get connected
Our crack team of messaging experts are here to help craft custom experiences for you. They can add modern messaging capabilities to your business, allowing you to engage your customers instantly on the web, mobile, or popular social messaging apps.
Zendesk may charge for use and access to the Early Access Tools or may provide the Early Access Tools for no charge. Zendesk reserves the right to start charging or revise fee amounts at any time and to charge for certain features of the Early Access Tools, at its sole discretion, under this Agreement or after the Early Access Tools are made widely available and incorporated into a Service.