
Exclusive offer
Get seamless support with Zendesk and WhatsApp
Use social messaging to make a personal connection with customers, starting with the most popular—WhatsApp Business. Conversations will be more natural, and you can tie them all together in one unified workspace for your support teams using Zendesk.
Sign upWhat’s new with WhatsApp and Zendesk Support
Use what you know
Customer conversations on WhatsApp use your existing workflows in Zendesk Support
Respond right away
Auto-responders let you reply to customers immediately with tailored messages on WhatsApp, so customers aren’t left waiting if agents are offline or busy with other tasks
Get it together
The dedicated notification panel feature streamlines incoming WhatsApp conversations so agents can view everything from the Support dashboard

Here’s the deal
WhatsApp is available as an add-on to the Professional and Enterprise plans for Zendesk Support and The Suite for $5 per agent, per month.*
*WhatsApp seat purchases must match existing seat count for Zendesk Support or The Suite (or, $100 minimum spend on WhatsApp)
Price applies for 1 WhatsApp phone number
Available on certain service plans
By submitting this information, you consent to Zendesk sharing it with WhatsApp Inc. to evaluate your eligibility for the WhatsApp-Zendesk integration.