Champions of customer service

Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

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Where good conversations become great experiences

To make customers happy, you need conversational experiences—connected communication across any channel.

Service
Sales
Employee experience
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Service
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Give customers the best support

Customers want to connect any time, any place. Meet them where they are with the Zendesk Suite, which provides sophisticated, seamless support that flows across channels.

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Sales
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Win prospects over

Prospects and customers want a seamless experience, no matter where they are in their buying journey. Deliver meaningful conversations that drive more qualified leads and close more deals with Zendesk Sell.

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Employee experience
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Get employees answers

Free up your team’s time to focus on the important things and help employees get answers fast. Our help desk solution simplifies support and makes information sharing easy.

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Customize your customer experience

Glowing just under the surface of Zendesk is a powerful force that lets you connect and understand all of your customer data. Plus, it’s flexible and customizable, so you can adapt to anything thrown your way. Zendesk Sunshine isn’t faster than a speeding bullet, but it’s close.

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Photo: Customer Experience
Photo: Customer Experience
Photo: Customer Experience

The best customer experiences are built with Zendesk

The companies you use, use Zendesk

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“We’re here to help our customers succeed online, and that’s something we hear back from our customers. They just love our support channels.”

Raphael Fontes

Vice President of Customer Operations at Squarespace

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#1 in Digital Customer Service use case by

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REV UP YOUR ROI

Evaluate the ROI of Zendesk

We commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study to examine the ROI of deploying Zendesk.

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Gartner, Critical Capabilities for the CRM Customer Engagement Center, 8 June 2020, Nadine LeBlanc, Brian Manusama
Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designations. Gartner research publications consist of the opinions of Gartner's Research & Advisory organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for particular purpose. GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permissions. All rights reserved.