CX Trends 2021 Last year, customer needs changed in a blink. Learn how your team can keep up. Read report

Champions of customer service

of customer no-hassle not waiting on social extra sauce actually having customer
service returns hold forever messaging on the side a nice day service

Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

Sticker: New!

Go all in on messaging

Cue the confetti—Zendesk messaging is here to help deliver rich conversational experiences that are connected across your web, mobile and social apps.

Where good conversations become great experiences

To make customers happy, you need conversational experiences—connected communication across any channel.


Give customers the best support

Customers want to connect any time, any place. Meet them where they are with the Zendesk Suite, which provides sophisticated, seamless support that flows across channels.

Logo: Squarespace

“We’re here to help our customers succeed online, and that’s something we hear back from our customers. They just love our support channels.”

Raphael Fontes

Vice President of Customer Operations at Squarespace

Win prospects over

Our powerful sales solution helps teams build relationships and manage their pipeline without any of the complexity and clunkiness of traditional sales CRM tools. It’s kind of a big deal.

Logo: Staples

“By giving our sales and support teams everything they need in one platform, they are able to effectively and efficiently collaborate and improve the customer experience.”

Simon Rodrigue

Senior Vice President and Chief Digital Officer

Customize your customer experience

Glowing just under the surface of Zendesk is a powerful force that lets you connect and understand all of your customer data. Plus, it’s flexible and customizable, so you can adapt to anything thrown your way. Zendesk Sunshine isn’t faster than a speeding bullet, but it’s close.

The digital tipping point

Adapt or get left behind

CX teams are adding new tech faster than ever. Learn how to keep your momentum going now, or risk playing catch-up later.

Read more


Zendesk Roadshow LATAM 2021

Evento online para líderes decididos a reinventar las relaciones con sus clientes.

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Zendesk On Air

Participe do nosso evento online que é uma jornada de aprendizagem e interação sobre a experiência do cliente.

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CX Champions

Speed + quality = agility

How leading CX orgs support customer-centric processes and drive business agility.

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Zendesk Podcast

Sit Down, Startup

From one home office to another, we chat with founders, CEOs, and makers on their startup journey.

Listen in

Zendesk for Startups

Startup on the right foot

Join our Startups Program and get 6 months free of Zendesk, access to our startup community, and dedicated resources to grow.

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The digital tipping point

Adapt or get left behind

CX teams are adding new tech faster than ever. Learn how to keep your momentum going now, or risk playing catch-up later.

Read more

Feature updates

This is What’s New

Check out all the new features that will help you do what matters most: Keep customers happy.

Learn more


It’s a new landscape

This May, join our virtual event. You’ll learn how to embrace digital transformation, so your business can stay ahead.

Register now

#1 in Digital Customer Service use case by

Logo: Gartner
Photo: Customer Experience
Photo: Customer Experience
Photo: Customer Experience

The best customer experiences are built with Zendesk

The companies you use, use Zendesk

See all customer stories

Gartner, Critical Capabilities for the CRM Customer Engagement Center, 8 June 2020, Nadine LeBlanc, Brian Manusama
Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designations. Gartner research publications consist of the opinions of Gartner's Research & Advisory organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for particular purpose. GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permissions. All rights reserved.