The shortcut to happy customers.

Zendesk makes support, sales, and customer engagement software for everyone. It’s quick to implement, easy to use, and scales to fit your needs. With Zendesk, it takes hours — not weeks — to get up and running.

Feature updates

This is What’s New

Check out the new features that keep you five steps ahead through rapid change.

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Best Practices

Future-proof your CX

A complete guide to future-proofing your customer service, including the skills and approaches you need to succeed.

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Our diversity commitment

We can't be silent

How Zendesk is standing with our Black employees against racism and bias.

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세미나 및 이벤트 정보

지금 바로 시도할 수 있는 Zendesk 활용팁이 가득

각종 세미나에서는 CX 및 고객 서비스 동향 및 최신 정보뿐만 아니라, 다양한 제품 관련 데모 및 유용한 팁을 제공하고 있습니다.

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Live Webinar - 1 ตุลาคม

A CX Moment with Carousell

เชิญร่วมฟังบริษัท Carousell แพลตฟอร์ม marketplaces จากสิงคโปร์ แชร์ประสบการณ์ในการผลักดันธุรกิจให้เติบโตขึ้นได้อย่างไร


Thank you machine

Go on, spread gratitude

Send a personalized thank you to your colleague, customer, or socially distanced friend. It beats any e-card.

Make a card Make a card Make a card Make a card Make a card Make a card Make a card Make a card

Connect with speed and flexibility

Photo: Customer support
Product screenshot: Support


Support your community

Your customers and employees want to talk to you—make it easy for them. Our support products are flexible and empower you to assist people when they need you most. Conversations flow seamlessly across all channels, leading to greater productivity and satisfaction all around.

Empower your employees

Employees want to be informed and connected. With our internal helpdesk solution, you can create consumer-like experiences for your employees that are easy, reliable, and productive.

Photo: Customer support
Photo: Sales
Product screenshot: Sell


Win prospects over

Turn conversations into conversions. Our sales management tools are designed to enhance productivity and pipeline visibility for sales teams so they can focus on the prospect, not the process.

“By giving our sales and support teams everything they need in one platform, they are able to effectively and efficiently collaborate and improve the customer experience.”

- Simon Rodrigue, Senior Vice President and Chief Digital Officer

Photo: Sales

The best customer experiences are built with Zendesk

Learn from the best—our customers

Build with, on, and beyond

Build your own solution with Zendesk Sunshine, the open and flexible CRM platform. Sunshine is built on AWS and lets you seamlessly connect and understand all your customer data—wherever it lives. It’s fast, agile, and powerful enough to customize for a changing world.

Build conversational experiences

Messaging is open for business. Deliver proactive support and chatbots in your apps and on every channel with Sunshine Conversations, Zendesk’s new messaging platform.

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Photo: Customer Experience
Photo: Customer Experience
Photo: Customer Experience

The best customer experiences are built with Zendesk

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