Champions of customer service

Kampioenen in Klantenservice

Kundenservice – genau unser Ding

Champions du service client


The shortcut to happy customers

Zendesk makes support, sales, and customer engagement software for everyone. It’s quick to implement, easy to use, and scales to fit your needs. With Zendesk, it takes hours — not weeks — to get up and running.

Zendesk ontwerpt software voor klantenservice, sales en klantenbinding, voor elk bedrijf. Het is snel te implementeren, makkelijk te gebruiken en groeit mee met je bedrijf. Zendesk software is binnen enkele uren - niet weken - al klaar voor gebruik.

Zendesk bietet Software für Support, Vertrieb und Kundenengagement für alle, die einfach zu implementieren, benutzerfreundlich und skalierbar ist. Mit Zendesk sind Sie innerhalb weniger Stunden (statt Wochen) startklar.

Zendesk est le logiciel de support, de ventes et de relation client pour tous. Rapide à déployer, facile à utiliser, il est capable de s'adapter quelque soit l'ampleur de vos besoins. Avec Zendesk, vous serez opérationnels, non pas en quelques jours, mais en quelques heures.

Zendesk พัฒนาซอฟต์แวร์สำหรับงานสนับสนุน การขาย และการสร้างความผูกพันกับลูกค้าที่รองรับความต้องการของทุกคน ซอฟต์แวร์ของเราติดตั้งได้รวดเร็ว ใช้งานง่าย และสามารถขยายขนาดตามความต้องการใช้งาน ลดเวลาเตรียมระบบของคุณจากหลายสัปดาห์ ให้พร้อมใช้ในเพียงไม่กี่ชั่วโมงด้วย Zendesk

Customer analytics

Turn insights into action

Companies that measure their performance provide better customer service.

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Small businesses face large challenges

Learn how more than 13,000 small and mid-sized businesses worldwide have been able to meet the unique challenges of 2020.

Read the report

Our diversity commitment

We can't be silent

How Zendesk is standing with our Black employees against racism and bias.

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Best Practices

Future-proof your CX

A complete guide to future-proofing your customer service, including the skills and approaches you need to succeed.

Read all about it

Thank you machine

Go on, spread gratitude

Send a personalized thank you to your colleague, customer, or socially distanced friend. It beats any e-card.

Make a card Make a card

Thank you machine

Enviar una tarjeta navideña

Llegó el momento de agradecer. Comparte la alegría con tus colegas, clientes y familiares. Envía una tarjeta de felicitación por las fiestas.

Hacer una tarjeta

Thank you machine

Mande um cartão de Boas Festas

Chegaram as festas de fim de ano. Distribua alegria entre seus clientes, colegas de trabalho e familiares.

Crie um cartão

Series 2: Autumn Edition

Zendesk Morning Show

Join us to navigate the changes in customer experience. We’ll share the updates you need to know—in 20 minutes.

Watch now

Saison 2, Édition Automne

Zendesk Morning Show

Rejoignez-nous pour découvrir les changements dans l'expérience client, nous partagerons les conseils dont vous avez besoin.

Regardez maintenant

Staffel 2: Herbst-Edition

Zendesk Morning Show

Schalten Sie jeden Dienstag ein für neue Zendesk Einblicke und Erfahrungen von Branchenführern.

Jetzt ansehen



若想提高利润就必須在客戶體驗方面做出投資 - 並且投資到位。瞭解客戶體驗領導者於客戶體驗成熟度与商业成功之间联系的见解,讓您的企業成為明日的新高峰。


Sticker: New!

New capabilities

Get the message

Our newest messaging solution lets you deliver rich, automated, and engaging conversational experiences on any device.

See What’s New

Connect with speed and flexibility

Photo: Customer support
Product screenshot: Support


Support your community

Your customers and employees want to talk to you—make it easy for them. Our support products are flexible and empower you to assist people when they need you most. Conversations flow seamlessly across all channels, leading to greater productivity and satisfaction all around.

Empower your employees

Employees want to be informed and connected. With our internal helpdesk solution, you can create consumer-like experiences for your employees that are easy, reliable, and productive.

Photo: Customer support
Photo: Sales
Product screenshot: Sell


Win prospects over

Turn conversations into conversions. Our sales management tools are designed to enhance productivity and pipeline visibility for sales teams so they can focus on the prospect, not the process.

“By giving our sales and support teams everything they need in one platform, they are able to effectively and efficiently collaborate and improve the customer experience.”

- Simon Rodrigue, Senior Vice President and Chief Digital Officer

Photo: Sales

The best customer experiences are built with Zendesk

Learn from the best—our customers

Build with, on, and beyond

Build your own solution with Zendesk Sunshine, the open and flexible CRM platform. Sunshine is built on AWS and lets you seamlessly connect and understand all your customer data—wherever it lives. It’s fast, agile, and powerful enough to customize for a changing world.

Build conversational experiences

Messaging is open for business. Deliver proactive support and chatbots in your apps and on every channel with Sunshine Conversations, Zendesk’s new messaging platform.

Learn more
Photo: Customer Experience
Photo: Customer Experience
Photo: Customer Experience

The best customer experiences are built with Zendesk

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