The Art and Science of creating exceptional customer experiences
Duration: 90 minutes
In partnership with
Welcome with event hosts, Zendesk's Aoife Byrne and Eoin O' Cuilleanain
Interview: The Psychology Of Happiness And What It Means For Today's Digital Customer with Consumer Psychologist Kate Nightingale
CX Success Story with Anghami's Johny Tannous, VP Customer Success
Panel discussion: A Formula For Customer Happiness: Balancing Science, Art & Technology with speakers from Uber, Ford Motor Company, Zendesk, Majid Al Futtaim and Author of How Hard Is It to Be Your Customer?
CX Success Story with AppFollow's COO and co-founder Eugene Kruglov and Head of Consulting Anna Kochetkova
Live Q&A with our speakers
Session wrap up with event hosts, Zendesk's Aoife Byrne and Eoin O' Cuilleanain
Head of Consulting,
COO and co-founder,
VP Customer Success,
Consumer Psychologist, Regent's University of London
CX Expert and Author of How Hard Is It to Be Your Customer?
Customer Service Division Sales & Field Operations Manager, Ford
Director Customer Success, Zendesk
Strategic Partnership Expert,
Director Global Creative Strategy,
Pinnacle Middle East
Senior Regional Marketing Leader, Zendesk
Eoin O' Cuilleanain
Manager, Commercial Sales , Zendesk
By registering for Day 1, you will automatically also be registered for Day 2 of the Roadshow relevant to the country you're from.