Guide

Guide

How to use Zendesk for HR

In this guide, we’ll show you how your HR team can use Zendesk’s low/no code tools to modernize your help desk and start building for the future of work, right here in the present.

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State of Sales 2022 Guide

State of Sales 2022

In this report, Zendesk explores why many companies struggle to build a connected sales organization and why it’s critical to do so in the face of volatile market conditions and the dawn of conversational CRM.

Conversational data orchestration for smart, seamless CX Guide

Conversational data orchestration for smart, seamless CX

Get a quick introduction to conversational data orchestration powered by Zendesk.

How to use Zendesk for IT Guide

How to use Zendesk for IT

Find out how IT leaders use Zendesk tools to provide IT service consistently, securely, and at scale.

Your how-to guide to growing with the Zendesk Suite Guide

Your how-to guide to growing with the Zendesk Suite

In this ebook, you'll find best practices and actionable tips for small-but-mighty teams and complex organizations.

Zendesk for Healthcare: Transforming patient and employee experiences Guide

Zendesk for Healthcare: Transforming patient and employee experiences

Support teams can connect with patients, providers, and customers across the healthcare journey. Learn how.

Zendesk for Manufacturing: Customer service that powers lifetime customer value Guide

Zendesk for Manufacturing: Customer service that powers lifetime customer value

Discover how to connect all of your customer data to create better CX and boost your bottom line.

Guide to the Zendesk Marketplace Guide

Guide to the Zendesk Marketplace

Give your customer service team a boost with pre-built apps and integrations.

How Zendesk powers an evolving workplace Guide

How Zendesk powers an evolving workplace

The future of work pivots on people, tools, and communication. This ebook clearly explains how Zendesk empowers HR and IT teams to help every employee, focus their talents on complex projects, and scale with ease.