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"Inbox solves the one email address for multiple people problem."
Jodie, The Detail Department, Melbourne
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"I really appreciate the lightweight functionality."
Matthew, Resolution Rentals, Philadelphia
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"Now it’s easy to view the whole history of an email."
Steve, The Photobooth Guys, Sydney
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"Inbox lets us share story ideas with our entire team of writers in an organized way"
Owen, ReadWrite, San Francisco
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"It's easy to see who we’ve responded to and who we’ve missed."
James, The Post Factory Group, London
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“Thanks for the wonderful product - it’s a dream to use.”
Jennie, Dames Making Games, Toronto
How teams use Inbox
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Talk among yourselves
Emails bounce between clients, partners, and your team. Inbox makes sure none of those conversations get lost in the abyss.
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Respond as one
Work as a team to manage a marketing campaign or any other influx of email. Make sure every bit of feedback is heard — and responded to.
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Be there for your people
Take part in every conversation — questions sent to hello@company.com, requests sent to help@company.com, or general feedback sent to the team.
Discover the features
Email sorted
Inbox organizes your team’s emails, so there’s no question about ownership. Assign an email to yourself or delegate to a team member.
Working together
Team members communicate behind-the-scenes within the customer's email thread. Exchange knowledge in a single place and come to a consensus before you reply.
Inline notifications
Share information with your teammates by @mentioning them in your internal team notes. They’ll be notified via email, browser or iOS push notification.
Take Inbox for a test drive
Sign up with your own email address to get started. Once inside, we’ll help your team get set up with any email alias you like.
Made in San Francisco by 
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Zendesk builds software for better customer service.
Read about why we built Inbox to help small teams work together.
