Team up on email.
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"Inbox solves the one email address for multiple people problem."
Jodie, The Detail Department, Melbourne
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"I really appreciate the lightweight functionality."
Matthew, Resolution Rentals, Philadelphia
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"Now it’s easy to view the whole history of an email."
Steve, The Photobooth Guys, Sydney
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"Inbox lets us share story ideas with our entire team of writers in an organized way"
Owen, ReadWrite, San Francisco
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"It's easy to see who we’ve responded to and who we’ve missed."
James, The Post Factory Group, London
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“Thanks for the wonderful product - it’s a dream to use.”
Jennie, Dames Making Games, Toronto
How teams use Inbox
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Talk among yourselves
Emails bounce between clients, partners, and your team. Inbox makes sure none of those conversations get lost in the abyss.
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Respond as one
Work as a team to manage a marketing campaign or any other influx of email. Make sure every bit of feedback is heard — and responded to.
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Be there for your people
Take part in every conversation — questions sent to hello@company.com, requests sent to help@company.com, or general feedback sent to the team.
Discover the features
Email sorted
Inbox organizes your team’s emails, so there’s no question about ownership. Assign an email to yourself or delegate to a team member.
Working together
Team members communicate behind-the-scenes within the customer's email thread. Exchange knowledge in a single place and come to a consensus before you reply.
Inline notifications
Share information with your teammates by @mentioning them in your internal team notes. They’ll be notified via email or browser.
Made in San Francisco by 
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Zendesk builds software for better customer service.
Read about why we built Inbox to help small teams work together.
