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press@zendesk.com16. april 2024
Zendesk collaborates with Anthropic and AWS to help businesses deliver exceptional AI-powered customer experiences13. marts 2024
Zendesk to Acquire Ultimate8. januar 2024
Zendesk signs definitive agreement to acquire Klaus13. december 2023
Zendesk Appoints Kelly Grier to Board of Directors10. maj 2023
Zendesk launches Conversational Commerce to deliver seamless, more personalized shopping experiences23. marts 2023
Zendesk announces Strategic Collaboration Agreement with AWS to unlock smarter, more personalized customer service at scale18. januar 2023
Immersive CX is the new way to win and keep customers14. september 2022
Zendesk launches new customer sentiment and intent functionality powered by machine learning10. maj 2022
Zendesk Ushers in Era of Conversational CRM25. februar 2022
Zendesk Announces Termination of Merger Agreement with Momentive18. januar 2022
More Than Half Of Consumers Feel Service Is An Afterthought28. oktober 2021
Zendesk Announces Third Quarter 2021 Results6. oktober 2021
Zendesk study finds customer experience maturity leads to business resilience, revenue growth and agent retention29. juli 2021
Zendesk Announces Second Quarter 2021 Results29. april 2021
Zendesk Announces First Quarter 2021 Results1. februar 2021
Zendesk unveils new Suite with powerful messaging solution21. januar 2021
Zendesk Research Predicts: Business Success in 2021 Hinges on Delivering Exceptional Customer Experiences15. december 2020
Zendesk Becomes First Customer Experience Platform to Join Unity Verified Solutions Partner Program29. oktober 2020
Zendesk Announces Third Quarter 2020 Results22. oktober 2020
Zendesk Offers Instagram Messaging for Businesses7. oktober 2020
Zendesk and Enterprise Strategy Group report shows customer-centric leadership is the new growth indicator25. august 2020
Zendesk Debuts Sophisticated Real-Time Analytics Solution30. juli 2020
Zendesk Announces Second Quarter 2020 Results30. april 2020
Zendesk Announces First Quarter 2020 Results18. februar 2020
Zendesk Releases Annual State of Messaging 2020 Report17. januar 2020
Zendesk Launches the Sell Marketplace with Apps for Mailchimp, Dropbox, Pandadoc, and More14. januar 2020
Zendesk Releases New Research with Insights on the Power of Service in Influencing Customer Loyalty4. december 2019
Zendesk Talk Partner Edition Expands Amazon Connect Support29. oktober 2019
Zendesk Announces Third Quarter 2019 Results16. oktober 2019
Zendesk Introduces New Partner Program to Give Partners More Tools to Improve Customer Engagement3. oktober 2019
Zendesk Launches New Community Product, Gather, to Provide Trusted and Transparent Support at Scale18. september 2019
Zendesk’s Double-Digit Growth in APAC Cements its Commitment to Developing Tech Talent Across the Region6. august 2019
Zendesk Introduces WhatsApp for Zendesk30. juli 2019
Zendesk Announces Second Quarter 2019 Results24. juli 2019
Zendesk Releases Benchmark Reports on the Biggest Gaps in Customer Experience for Small and Midsize Companies11. juni 2019
Zendesk Introduces Zendesk Duet to Unite Sales and Service for More Connected Customer Experiences30. april 2019
Zendesk Announces First Quarter 2019 Results14. februar 2019
Zendesk Hires First Chief Customer Officer, Expands Executive Bench with new CIO and SVP of Product Management11. december 2018
Millennials and Gen Z Driving Major Shifts in Customer Expectations According to a New Study Commissioned by Zendesk13. november 2018
Zendesk Launches Sunshine, an Open and Flexible CRM Platform13. november 2018
Zendesk Introduces Sales Force Automation Tool Zendesk Sell13. november 2018
Zendesk Announces New Open CRM Platform, Zendesk Sunshine, Powered by Amazon Web Services30. oktober 2018
Zendesk Announces Third Quarter 2018 Results12. oktober 2018
Zendesk Opens New Midwest Regional Hub in Madison, Wisconsin1. oktober 2018
Zendesk Releases Benchmark Guide for Enterprise Reports10. september 2018
Zendesk Acquires the Company Behind Base to Deliver Software Designed for Salespeople9. september 2018
Zendesk Introduces New Program for Startups4. september 2018
Zendesk Expands in Tokyo14. august 2018
Zendesk Launches Discord Integration Enabling Seamless Customer Support Within World’s Largest Gaming Community3. august 2018
Zendesk to Present At Upcoming Investor Conference31. juli 2018
Zendesk Announces Second Quarter 2018 Results5. juli 2018
An Taoiseach Leo Varadkar Joins Zendesk to Open New $10 Million EMEA Headquarters in Dublin27. juni 2018
Zendesk Names InaMarie Johnson Chief People Officer18. juni 2018
Zendesk Launches Workflow and Collaboration Tools to Help Enterprises Deliver Better Customer Experience at Scale1. maj 2018
Zendesk Announces First Quarter 2018 Results16. marts 2018
Zendesk, Inc. Announces Pricing of Private Offering of $500 million of 0.25% Convertible Senior Notes due 202314. marts 2018
Zendesk, Inc. Announces Proposed Private Offering of $500 million of Convertible Senior Notes20. februar 2018
Zendesk to Present at Upcoming Investor Conferences16. januar 2018
Zendesk Joins Shopify Plus Technology Partner Program20. december 2017
Zendesk Names Norman Gennaro New SVP Worldwide Sales28. november 2017
Zendesk to Present at the Wells Fargo Tech Summit27. november 2017
Zendesk Adds Workday Executive Mike Frandsen to Board of Directors2. november 2017
Zendesk to Present at Upcoming Investor Conferences1. november 2017
Zendesk Announces Third Quarter 2017 Results11. oktober 2017
Zendesk Announces Date of Third Quarter 2017 Financial Results11. september 2017
Zendesk Adds Former New Relic, Salesforce, Oracle Executive to its Board of Directors8. august 2017
Bryan Cox Resigns as Zendesk’s Chief Revenue Officer3. august 2017
Zendesk Announces Second Quarter 2017 Results31. juli 2017
Zendesk to Present at Upcoming Investor Conferences17. juli 2017
Zendesk Plans to Expand Team to 500 Staff in Ireland and Agrees Move to 55 Charlemont Place, Dublin4. maj 2017
Zendesk Announces First Quarter 2017 Results2. maj 2017
Zendesk Launches Guide- A Next Generation Knowledge Solution- to Provide Smarter Customer Service22. marts 2017
Zendesk Makes Significant Investment in France With Move to Station F Paris and New Offices in Montpellier21. februar 2017
Zendesk Expands Chat Development Centre in Singapore14. februar 2017
Zendesk to Present at The JMP Securities Technology Conference1. december 2016
Zendesk to Present at Upcoming Investor Conference2. november 2016
Zendesk to Present at Upcoming Investor Conferences1. november 2016
Zendesk Announces Third Quarter 2016 Results11. oktober 2016
Zendesk Announces Date of Third Quarter 2016 Financial Results15. september 2016
Zendesk Turns Reviews, Comments and Messages into Two-Way Customer Service Conversations2. august 2016
Zendesk Announces Second Quarter 2016 Results1. august 2016
Zendesk to Present at Upcoming Investor Conferences13. juli 2016
Zendesk Brings The Power Of Machine Learning To Customer Service With Automatic Answers2. juni 2016
Zendesk’s Growth Rate Highest of Top 20 CRM Vendors Based on 2015 Revenue in Gartner Report3. maj 2016
Zendesk Announces First Quarter 2016 Results17. februar 2016
Zendesk To Present At Upcoming Investor Conferences9. februar 2016
Zendesk to Hold First Analyst & Investor Day14. januar 2016
Zendesk to Report Fourth Quarter and Full Fiscal Year 2015 Financial Results on February 16, 201610. december 2015
Zendesk CFO Alan Black Plans to Depart Company in 201610. december 2015
Zendesk Simplifies Phone Support with New Voice Offering8. november 2015
Zendesk Commits to Melbourne as Technology Hub, Announces Major Partnership with Victorian Government3. november 2015
Zendesk Announces 2015 Third Quarter Results2. november 2015
Zendesk to Present at the UBS Global Technology Conference13. oktober 2015
Zendesk Acquires the Company Behind BIME Analytics7. oktober 2015
Zendesk Brings Sixth Sense to Customer Conversations10. september 2015
Zendesk to Present at the Deutsche Bank 2015 Technology Conference26. august 2015
“Mystery Show” Host Starlee Kine and Best-Selling Author Jon Ronson to Headline Zendesk’s New Relate Live Conference4. august 2015
Zendesk Announces 2015 Second Quarter Results15. juni 2015
Zendesk Neighbour Foundation Launches in the UK with Team London HeadStart London Partnership8. juni 2015
Zendesk Benchmark: Live Chat Drives Highest Customer Satisfaction of all Service Channels (Germany)5. maj 2015
Zendesk Announces 2015 First Quarter Results30. april 2015
Zendesk Positioned in the Visionaries Quadrant in 2015 Gartner Magic Quadrant for CRM Customer Engagement Centers18. marts 2015
Zendesk Announces Pricing of Follow-On Offering9. marts 2015
Zendesk Benchmark: How Customer Service Teams Operate Can Matter More than Industry Comparisons (France)25. februar 2015
Zendesk Opens Asia Pacific Commercial Headquarters In Singapore22. februar 2015
Zendesk to Present at Upcoming Investor Conferences12. februar 2015
Zendesk Benchmark: Germany only mid-table despite high customer satisfaction (Germany)11. februar 2015
Zendesk Announces 2014 Fourth Quarter Results3. februar 2015
Zendesk Benchmark: How Customer Service Teams Operate Can Matter More than Industry Comparisons13. januar 2015
Zendesk to Report Fourth Quarter and Full Fiscal Year 2014 Financial Results on February 11, 20152. december 2014
Zendesk Introduces Embeddables to Put Customer Service at Forefront of Mobile and Online Experiences13. november 2014
Zendesk to Present at UBS Global Technology Conference31. oktober 2014
Zendesk Launches Net Promoter Score℠ Surveys and Unveils Customer Loyalty Trends (APAC)30. oktober 2014
Zendesk Announces 2014 Third Quarter Results18. august 2014
Zendesk Benchmark: Lengthier Communication, Increased Use of Sorry Indicators of Poor Customer Service12. august 2014
Zendesk Benchmark: Lengthier Communication, Increased Use of Sorry Indicators of Poor Customer Service5. august 2014
Zendesk Announces 2014 Second Quarter Results10. april 2014
Zendesk Acquires Live Chat Leader Zopim25. marts 2014
PAYSMART Selects Zendesk (Germany)11. februar 2014
Zendesk Benchmark: Declining Customer Satisfaction During the Holiday Period (Germany)4. februar 2014
Zendesk Names New Board Members with Leadership Backgrounds from Facebook, Amazon.com and Macromedia4. februar 2014
Zendesk Wins Russian Fashion Giant Lamoda16. december 2013
posterXXL Improves Customer Service with Zendesk (Germany)10. december 2013
Zendesk Teams With SurveyMonkey and MailChimp on Proactive Customer Surveys and Communication1. december 2013
Survey Shows that Companies are More Concerned with Sales than with Customer Loyalty (Brazil)26. november 2013
Companies Failing to Deliver Omnichannel Customer Service, Global Zendesk Survey Reveals26. november 2013
Great Expectations but Businesses are Failing to Deliver on Customer Service in the Omnichannel Age (UK)26. november 2013
Australian Companies Failing to Deliver Omnichannel Customer Service, Zendesk Research Reveals11. november 2013
Brazilians are the Most Demanding in Customer Service7. november 2013
Zendesk, Cybozu Enter Strategic Partnership to Accelerate Cloud Adoption Across U.S. and Japan Markets30. oktober 2013
Zendesk Benchmark: Customer Satisfaction on the Rise with Big Gains in Emerging Markets29. oktober 2013
Zendesk Benchmark Q3: Customer Satisfaction on the Rise but Still Short of Social Expectation (UK)27. august 2013
Zendesk Launches in Brazil with 1,000 Customers8. august 2013
Zendesk Supports Children Of St Marys Intensive Care (COSMIC) AT St Marys Hospital, Paddington (UK)1. juni 2013
Zendesk Reaches More Than 800 Clients in Brazil and Expects to Double this Number within One Year21. marts 2013
Zendesk Doubles Customer Base in German-Speaking Countries and Strengthens Team with First Regional Director1. marts 2013
Zendesk Appoints New Director of Sales to Amplify Growth Across Australia and New Zealand18. januar 2013
Evernote is 25,000th Company to Adopt Zendesk (Japan)11. januar 2013
Zendesk Rounds Out 2012 By Signing its 25,000th Customer21. november 2012
Seatwave Unveils Revamped Customer Service Portal with Zendesk13. november 2012
Zendesk and Magento Partner to Deliver Fully-Integrated Customer Service Solution for eCommerce Businesses12. september 2012
Zendesk Announces $60 Million Financing12. september 2012
Zendesk Unveils the New Face of Customer Service28. august 2012
New Mobile Customer Portal Enables Businesses to Offer Improved Self-Support Anytime, Anywhere for Their Customers15. august 2012
Zendesk Now Available on the Google Apps Marketplace9. maj 2012
Zendesk Announces Best-Selling Author Micah Solomon Will Join Its 2012 Customer Service Hero Tour18. januar 2012
Zendesk Free App for Windows Phone Is Now Available7. december 2011
Zendesk Launches Enhanced Android Application5. december 2011
SAManage Brings IT Asset Management Capabilities to Zendesk1. december 2011
Zendesk Helps RightNow Customers Move into the 21st Century with New Migration Program17. november 2011
Zendesk Introduces Zen Masters Webinar Series15. november 2011
Zendesk Introduces Zendesk University9. november 2011
Zendesk Introduces New Way to Save Money on Customer Service27. september 2011
Zendesk Launches Australian Development Centre in Melbourne12. september 2011
Zendesk Unveils Zendesk Voice: The Fastest, Most Affordable Way to Set up a Call Center7. september 2011
Zendesk Named Official Help Desk of TechCrunch Disrupt SF 201125. august 2011
Zendesk To Establish Development Center in Denmark25. august 2011
Zendesk Helps Startups Grow and Succeed20. august 2011
Zendesk Launches Asia Pacific Headquarters in Melbourne12. august 2011
NetworkedHelpDesk.org Welcomes 34 New Member Companies28. juni 2011
Zendesk Expands European Presence3. juni 2011
Zendesk Expands San Francisco Presence1. juni 2011
Announcing Zendesk for Wordpress Plugin26. april 2011
Zendesk Releases Customer Satisfaction Ratings Feature14. februar 2011
Mobile help desk app premiers for iPad from Zendesk14. december 2010
Live Chat Support Announced for Popular Zendesk Help Desk Software7. december 2010
Zendesk Announces New Salesforce Integration6. december 2010
Help desk software provider Zendesk secures $19 Million18. november 2010
Zendesk Help Desk Software Embeds Twitter Streams5. oktober 2010
Zendesk Customer Support Software Company Turns Three28. september 2010
Free Mobile Customer Support App - Zendesk for BlackBerry®16. september 2010
LogMeIn Rescue for Zendesk - Remote Support Software27. juli 2010
Free Zendesk for iPhone App with iOS4 compatibility20. juli 2010
GoodData for Zendesk9. juni 2010
Free Mobile Android App18. maj 2010
5000 Companies Use Zendesk