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press@zendesk.com16 aprile 2024
Zendesk collaborates with Anthropic and AWS to help businesses deliver exceptional AI-powered customer experiences13 marzo 2024
Zendesk to Acquire Ultimate8 gennaio 2024
Zendesk signs definitive agreement to acquire Klaus13 dicembre 2023
Zendesk Appoints Kelly Grier to Board of Directors10 maggio 2023
Zendesk launches Conversational Commerce to deliver seamless, more personalized shopping experiences18 gennaio 2023
Immersive CX is the new way to win and keep customers14 settembre 2022
Zendesk launches new customer sentiment and intent functionality powered by machine learning10 maggio 2022
Zendesk Ushers in Era of Conversational CRM25 febbraio 2022
Zendesk Announces Termination of Merger Agreement with Momentive18 gennaio 2022
More Than Half Of Consumers Feel Service Is An Afterthought28 ottobre 2021
Zendesk Announces Third Quarter 2021 Results6 ottobre 2021
Zendesk study finds customer experience maturity leads to business resilience, revenue growth and agent retention29 luglio 2021
Zendesk Announces Second Quarter 2021 Results29 aprile 2021
Zendesk Announces First Quarter 2021 Results1 febbraio 2021
Zendesk unveils new Suite with powerful messaging solution21 gennaio 2021
Zendesk Research Predicts: Business Success in 2021 Hinges on Delivering Exceptional Customer Experiences15 dicembre 2020
Zendesk Becomes First Customer Experience Platform to Join Unity Verified Solutions Partner Program29 ottobre 2020
Zendesk Announces Third Quarter 2020 Results22 ottobre 2020
Zendesk Offers Instagram Messaging for Businesses7 ottobre 2020
Zendesk and Enterprise Strategy Group report shows customer-centric leadership is the new growth indicator30 luglio 2020
Zendesk Announces Second Quarter 2020 Results30 aprile 2020
Zendesk Announces First Quarter 2020 Results18 febbraio 2020
Zendesk Releases Annual State of Messaging 2020 Report17 gennaio 2020
Zendesk Launches the Sell Marketplace with Apps for Mailchimp, Dropbox, Pandadoc, and More14 gennaio 2020
Zendesk Releases New Research with Insights on the Power of Service in Influencing Customer Loyalty4 dicembre 2019
Zendesk Talk Partner Edition Expands Amazon Connect Support29 ottobre 2019
Zendesk Announces Third Quarter 2019 Results16 ottobre 2019
Zendesk Introduces New Partner Program to Give Partners More Tools to Improve Customer Engagement3 ottobre 2019
Zendesk Launches New Community Product, Gather, to Provide Trusted and Transparent Support at Scale18 settembre 2019
Zendesk’s Double-Digit Growth in APAC Cements its Commitment to Developing Tech Talent Across the Region6 agosto 2019
Zendesk Introduces WhatsApp for Zendesk30 luglio 2019
Zendesk Announces Second Quarter 2019 Results24 luglio 2019
Zendesk Releases Benchmark Reports on the Biggest Gaps in Customer Experience for Small and Midsize Companies11 giugno 2019
Zendesk Introduces Zendesk Duet to Unite Sales and Service for More Connected Customer Experiences30 aprile 2019
Zendesk Announces First Quarter 2019 Results14 febbraio 2019
Zendesk Hires First Chief Customer Officer, Expands Executive Bench with new CIO and SVP of Product Management11 dicembre 2018
Millennials and Gen Z Driving Major Shifts in Customer Expectations According to a New Study Commissioned by Zendesk13 novembre 2018
Zendesk Launches Sunshine, an Open and Flexible CRM Platform13 novembre 2018
Zendesk Introduces Sales Force Automation Tool Zendesk Sell13 novembre 2018
Zendesk Announces New Open CRM Platform, Zendesk Sunshine, Powered by Amazon Web Services30 ottobre 2018
Zendesk Announces Third Quarter 2018 Results12 ottobre 2018
Zendesk Opens New Midwest Regional Hub in Madison, Wisconsin1 ottobre 2018
Zendesk Releases Benchmark Guide for Enterprise Reports10 settembre 2018
Zendesk Acquires the Company Behind Base to Deliver Software Designed for Salespeople9 settembre 2018
Zendesk Introduces New Program for Startups4 settembre 2018
Zendesk Expands in Tokyo14 agosto 2018
Zendesk Launches Discord Integration Enabling Seamless Customer Support Within World’s Largest Gaming Community3 agosto 2018
Zendesk to Present At Upcoming Investor Conference31 luglio 2018
Zendesk Announces Second Quarter 2018 Results5 luglio 2018
An Taoiseach Leo Varadkar Joins Zendesk to Open New $10 Million EMEA Headquarters in Dublin27 giugno 2018
Zendesk Names InaMarie Johnson Chief People Officer18 giugno 2018
Zendesk Launches Workflow and Collaboration Tools to Help Enterprises Deliver Better Customer Experience at Scale1 maggio 2018
Zendesk Announces First Quarter 2018 Results16 marzo 2018
Zendesk, Inc. Announces Pricing of Private Offering of $500 million of 0.25% Convertible Senior Notes due 202314 marzo 2018
Zendesk, Inc. Announces Proposed Private Offering of $500 million of Convertible Senior Notes20 febbraio 2018
Zendesk to Present at Upcoming Investor Conferences16 gennaio 2018
Zendesk Joins Shopify Plus Technology Partner Program20 dicembre 2017
Zendesk Names Norman Gennaro New SVP Worldwide Sales28 novembre 2017
Zendesk to Present at the Wells Fargo Tech Summit2 novembre 2017
Zendesk to Present at Upcoming Investor Conferences1 novembre 2017
Zendesk Announces Third Quarter 2017 Results11 settembre 2017
Zendesk Adds Former New Relic, Salesforce, Oracle Executive to its Board of Directors8 agosto 2017
Bryan Cox Resigns as Zendesk’s Chief Revenue Officer3 agosto 2017
Zendesk Announces Second Quarter 2017 Results31 luglio 2017
Zendesk to Present at Upcoming Investor Conferences17 luglio 2017
Zendesk Plans to Expand Team to 500 Staff in Ireland and Agrees Move to 55 Charlemont Place, Dublin12 luglio 2017
Relate Live Unveils Speaker Lineup for New York Event25 maggio 2017
Zendesk to Present at Upcoming Investor Conferences11 maggio 2017
Zendesk Recognized In The Leaders Quadrant For 2017 Gartner Magic Quadrant For The CRM Customer Engagement Center Report4 maggio 2017
Zendesk Announces First Quarter 2017 Results3 maggio 2017
Zendesk Launches First-Ever Certification Program2 maggio 2017
Zendesk Launches Guide- A Next Generation Knowledge Solution- to Provide Smarter Customer Service22 marzo 2017
Zendesk Makes Significant Investment in France With Move to Station F Paris and New Offices in Montpellier21 febbraio 2017
Zendesk Expands Chat Development Centre in Singapore14 febbraio 2017
Zendesk to Present at The JMP Securities Technology Conference1 dicembre 2016
Zendesk to Present at Upcoming Investor Conference2 novembre 2016
Zendesk to Present at Upcoming Investor Conferences1 novembre 2016
Zendesk Announces Third Quarter 2016 Results15 settembre 2016
Zendesk Turns Reviews, Comments and Messages into Two-Way Customer Service Conversations2 agosto 2016
Zendesk Announces Second Quarter 2016 Results1 agosto 2016
Zendesk to Present at Upcoming Investor Conferences13 luglio 2016
Zendesk Brings The Power Of Machine Learning To Customer Service With Automatic Answers2 giugno 2016
Zendesk’s Growth Rate Highest of Top 20 CRM Vendors Based on 2015 Revenue in Gartner Report6 maggio 2016
Zendesk Recognized In The Leaders Quadrant For 2016 Gartner Magic Quadrant For CRM Customer Engagement Center Report3 maggio 2016
Zendesk Announces First Quarter 2016 Results2 maggio 2016
Zendesk Names Elena Gomez as Chief Financial Officer17 febbraio 2016
Zendesk To Present At Upcoming Investor Conferences9 febbraio 2016
Zendesk to Hold First Analyst & Investor Day14 gennaio 2016
Zendesk to Report Fourth Quarter and Full Fiscal Year 2015 Financial Results on February 16, 201610 dicembre 2015
Zendesk CFO Alan Black Plans to Depart Company in 201610 dicembre 2015
Zendesk Simplifies Phone Support with New Voice Offering8 novembre 2015
Zendesk Commits to Melbourne as Technology Hub, Announces Major Partnership with Victorian Government3 novembre 2015
Zendesk Announces 2015 Third Quarter Results2 novembre 2015
Zendesk to Present at the UBS Global Technology Conference13 ottobre 2015
Zendesk Acquires the Company Behind BIME Analytics7 ottobre 2015
Zendesk Brings Sixth Sense to Customer Conversations10 settembre 2015
Zendesk to Present at the Deutsche Bank 2015 Technology Conference26 agosto 2015
“Mystery Show” Host Starlee Kine and Best-Selling Author Jon Ronson to Headline Zendesk’s New Relate Live Conference4 agosto 2015
Zendesk Announces 2015 Second Quarter Results15 giugno 2015
Zendesk Neighbour Foundation Launches in the UK with Team London HeadStart London Partnership8 giugno 2015
Zendesk Benchmark: Live Chat Drives Highest Customer Satisfaction of all Service Channels (Germany)13 maggio 2015
Zendesk Announces Global Foundation for Local Giving5 maggio 2015
Zendesk Announces 2015 First Quarter Results30 aprile 2015
Zendesk Positioned in the Visionaries Quadrant in 2015 Gartner Magic Quadrant for CRM Customer Engagement Centers18 marzo 2015
Zendesk Announces Pricing of Follow-On Offering9 marzo 2015
Zendesk Benchmark: How Customer Service Teams Operate Can Matter More than Industry Comparisons (France)25 febbraio 2015
Zendesk Opens Asia Pacific Commercial Headquarters In Singapore22 febbraio 2015
Zendesk to Present at Upcoming Investor Conferences12 febbraio 2015
Zendesk Benchmark: Germany only mid-table despite high customer satisfaction (Germany)11 febbraio 2015
Zendesk Announces 2014 Fourth Quarter Results3 febbraio 2015
Zendesk Benchmark: How Customer Service Teams Operate Can Matter More than Industry Comparisons13 gennaio 2015
Zendesk to Report Fourth Quarter and Full Fiscal Year 2014 Financial Results on February 11, 20152 dicembre 2014
Zendesk Introduces Embeddables to Put Customer Service at Forefront of Mobile and Online Experiences13 novembre 2014
Zendesk to Present at UBS Global Technology Conference31 ottobre 2014
Zendesk Launches Net Promoter Score℠ Surveys and Unveils Customer Loyalty Trends (APAC)30 ottobre 2014
Zendesk Announces 2014 Third Quarter Results18 agosto 2014
Zendesk Benchmark: Lengthier Communication, Increased Use of Sorry Indicators of Poor Customer Service12 agosto 2014
Zendesk Benchmark: Lengthier Communication, Increased Use of Sorry Indicators of Poor Customer Service5 agosto 2014
Zendesk Announces 2014 Second Quarter Results10 aprile 2014
Zendesk Acquires Live Chat Leader Zopim25 marzo 2014
PAYSMART Selects Zendesk (Germany)11 febbraio 2014
Zendesk Benchmark: Declining Customer Satisfaction During the Holiday Period (Germany)4 febbraio 2014
Zendesk Names New Board Members with Leadership Backgrounds from Facebook, Amazon.com and Macromedia4 febbraio 2014
Zendesk Wins Russian Fashion Giant Lamoda16 dicembre 2013
posterXXL Improves Customer Service with Zendesk (Germany)10 dicembre 2013
Zendesk Teams With SurveyMonkey and MailChimp on Proactive Customer Surveys and Communication1 dicembre 2013
Survey Shows that Companies are More Concerned with Sales than with Customer Loyalty (Brazil)26 novembre 2013
Companies Failing to Deliver Omnichannel Customer Service, Global Zendesk Survey Reveals26 novembre 2013
Great Expectations but Businesses are Failing to Deliver on Customer Service in the Omnichannel Age (UK)26 novembre 2013
Australian Companies Failing to Deliver Omnichannel Customer Service, Zendesk Research Reveals11 novembre 2013
Brazilians are the Most Demanding in Customer Service7 novembre 2013
Zendesk, Cybozu Enter Strategic Partnership to Accelerate Cloud Adoption Across U.S. and Japan Markets30 ottobre 2013
Zendesk Benchmark: Customer Satisfaction on the Rise with Big Gains in Emerging Markets29 ottobre 2013
Zendesk Benchmark Q3: Customer Satisfaction on the Rise but Still Short of Social Expectation (UK)27 agosto 2013
Zendesk Launches in Brazil with 1,000 Customers8 agosto 2013
Zendesk Supports Children Of St Marys Intensive Care (COSMIC) AT St Marys Hospital, Paddington (UK)1 giugno 2013
Zendesk Reaches More Than 800 Clients in Brazil and Expects to Double this Number within One Year21 marzo 2013
Zendesk Doubles Customer Base in German-Speaking Countries and Strengthens Team with First Regional Director1 marzo 2013
Zendesk Appoints New Director of Sales to Amplify Growth Across Australia and New Zealand18 gennaio 2013
Evernote is 25,000th Company to Adopt Zendesk (Japan)11 gennaio 2013
Zendesk Rounds Out 2012 By Signing its 25,000th Customer21 novembre 2012
Seatwave Unveils Revamped Customer Service Portal with Zendesk13 novembre 2012
Zendesk and Magento Partner to Deliver Fully-Integrated Customer Service Solution for eCommerce Businesses12 settembre 2012
Zendesk Announces $60 Million Financing12 settembre 2012
Zendesk Unveils the New Face of Customer Service28 agosto 2012
New Mobile Customer Portal Enables Businesses to Offer Improved Self-Support Anytime, Anywhere for Their Customers15 agosto 2012
Zendesk Now Available on the Google Apps Marketplace10 luglio 2012
Zendesk Announces Support for Facebook Private Messages9 maggio 2012
Zendesk Announces Best-Selling Author Micah Solomon Will Join Its 2012 Customer Service Hero Tour18 gennaio 2012
Zendesk Free App for Windows Phone Is Now Available7 dicembre 2011
Zendesk Launches Enhanced Android Application5 dicembre 2011
SAManage Brings IT Asset Management Capabilities to Zendesk1 dicembre 2011
Zendesk Helps RightNow Customers Move into the 21st Century with New Migration Program17 novembre 2011
Zendesk Introduces Zen Masters Webinar Series15 novembre 2011
Zendesk Introduces Zendesk University9 novembre 2011
Zendesk Introduces New Way to Save Money on Customer Service27 settembre 2011
Zendesk Launches Australian Development Centre in Melbourne12 settembre 2011
Zendesk Unveils Zendesk Voice: The Fastest, Most Affordable Way to Set up a Call Center7 settembre 2011
Zendesk Named Official Help Desk of TechCrunch Disrupt SF 201125 agosto 2011
Zendesk To Establish Development Center in Denmark25 agosto 2011
Zendesk Helps Startups Grow and Succeed20 agosto 2011
Zendesk Launches Asia Pacific Headquarters in Melbourne12 agosto 2011
NetworkedHelpDesk.org Welcomes 34 New Member Companies28 giugno 2011
Zendesk Expands European Presence3 giugno 2011
Zendesk Expands San Francisco Presence1 giugno 2011
Announcing Zendesk for Wordpress Plugin24 maggio 2011
Zendesk Updates Popular iPhone and iPad Applications26 aprile 2011
Zendesk Releases Customer Satisfaction Ratings Feature14 febbraio 2011
Mobile help desk app premiers for iPad from Zendesk7 dicembre 2010
Zendesk Announces New Salesforce Integration6 dicembre 2010
Help desk software provider Zendesk secures $19 Million18 novembre 2010
Zendesk Help Desk Software Embeds Twitter Streams5 ottobre 2010
Zendesk Customer Support Software Company Turns Three28 settembre 2010
Free Mobile Customer Support App - Zendesk for BlackBerry®16 settembre 2010
LogMeIn Rescue for Zendesk - Remote Support Software27 luglio 2010
Free Zendesk for iPhone App with iOS4 compatibility20 luglio 2010
GoodData for Zendesk9 giugno 2010
Free Mobile Android App18 maggio 2010
5000 Companies Use Zendesk