Industries

Find resources personalized to your industry to stay on top of the latest CX trends in banking, retail, technology, and more.

A new landscape redefining scalability in iGaming As regulations tighten in some markets and new jurisdictions…

From binge-worthy streaming to high-stakes gaming and live betting, entertainment companies are handling customer interactions around…

In financial services, customers expect both security and speed—a balance that’s becoming more difficult to maintain.…

In today’s fast-moving retail landscape, delivering fast, personalized support isn’t optional — it’s expected. In fact,…

In this podcast, Zendesk’s Sarah Al-Hussaini (VP, AI GTM) sits down with Matt Litherland, Director of…

Read the Zendesk Customer Experience Trends Report.

Discover how the power of AI can help retailers deliver conversational and personalized service at scale.

Explore the top retail trends of 2023, including meeting shoppers where they are, the rise of phygital, and hyper-personalization.

Learn why it's vital for your support team to take advantage of cloud computing and how to get your team online.

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