Companies create customer referral programs because word-of-mouth is a powerful and cost-effective form of marketing. Get tips and ideas for building your own so you can expand your audience.
Zendesk’s survey of 3,000 CRM decision-makers reveals just how important it is to connect sales organizations to critical customer information within the business.
New Zendesk app integrations are here. Learn all about how these new integrations can help out your sales and support teams.
The terms lead, prospect, and opportunity are often thrown around interchangeably, but they shouldn't be. This guide covers the differences, best practices, and more.
What is digital customer service, and why does it matter to fintechs? We provide expert tips and examples for improving your CX strategy.
A successful sales proposal can make the difference between winning or losing a sale. Learn best practices for writing a proposal that helps you close more deals.
Follow this guide to learn all about sales invoices, including how they work, key elements, and steps to creating your own.
Learn everything you need to know about digital sales and why they are important for your business.