A strong customer communication strategy helps ensure your team can deliver consistent brand messaging and build meaningful connections with buyers.
Consumer behavior is an offshoot of behavioral science that sales and marketing orgs use to great effect. Here’s what you need to know.
As a service-first company, we update our terms and policies on an annual basis. Here's a summary of the key updates.
No matter the weather, new Zendesk app integrations are here. Learn all about how these new integrations can help out your sales and support teams.
A sales quota is a sales target, or goal, that helps sales orgs make a greater impact and improve rep morale.
Here’s how to create eye-catching sales collateral and when to use it for maximum effect on your sales pipeline.
Suggestive selling is a sales tactic where reps recommend additional products or services that will be helpful to prospects. Here’s how to do it successfully.
Tymeshift's head of community lays out a map of Slack groups, Twitter channels, blogs, and everything else you want to join from the get-go.