Skip to main content

Article


16 ways to use AI for restaurants to cook up business success

AI in restaurants is transforming the food industry through smarter service and more streamlined operations. Explore the benefits and possibilities in our guide.

Latest stories

Article
7 min read

AI for home furnishing: Use cases and future trends

What is AI for home furnishing? AI in home furnishing refers to the use of artificial…

Article
8 min read

12 ways AI is changing customer expectations

Artificial intelligence is changing modern businesses by making them more efficient, agile, and capable of delivering…

Article
2 min read

Future of CX: Check in on our predictions for 2027 and beyond

If there’s one prediction we could guarantee, it’s that by 2027, CX will look quite different.…

Article
5 min read

People-centric HR: What it is + why it’s important

What is people-centric HR? People-centric HR is an approach that prioritizes the needs and experiences of…

Meet us at the top

Read the Zendesk Customer Experience Trends Report.

Article
5 min read

AI agentic workflows: The smarter AI that’s transforming CX

What are AI agentic workflows? An AI agentic workflow is a series of automated tasks managed…

Article
5 min read

Build a foundation for AI success: Why your knowledge base is key

This is part 4 of our AI Readiness series, designed to help CX organizations prepare to…

Article
7 min read

Workflow automation: Definition, benefits, + examples

What is workflow automation? Workflow automation uses technology to streamline business activities, eliminating the need for…

Subscribe to the blog

The best source of information for customer service, sales tips, guides, and industry best practices. Join us.