When you focus on customer service and the customer experience, you can boost the health of your business. Happier customers mean a better bottom line.
As digital experiences advance, protecting your customers' information is critical for maintaining trust.
Facebook chatbots are your secret weapon on Messenger.
Leverage customer tutorials to educate your audience, create trust, and attract new buyers.
Customer Service Week is the first full week in October that celebrates the teams on the frontlines of the customer journey. Here's how to celebrate.
New Zendesk app integrations are here. Learn all about how these new integrations can ease workloads for your sales and support teams.
Do-not-reply emails can help ease the burden on support reps. But you should proceed with caution.
We're excited to announce that Cleverly is joining the Zendesk team.
Provide world-class B2B customer service to build trust and create long-lasting relationships.