Employee experience

Make your employee experience more seamless, collaborative, and productive, no matter where your employees are working from.

Guide

How to use Zendesk for HR

In this guide, we’ll show you how your HR team can use Zendesk’s low/no code tools to modernize your help desk and start building for the future of work, right here in the present.

Latest stories

How to use Zendesk for IT Guide

How to use Zendesk for IT

Find out how IT leaders use Zendesk tools to provide IT service consistently, securely, and at scale.

The business imperative of supporting your people Article

The business imperative of supporting your people

HR teams have a pivotal role to play as companies navigate profound changes to their workplaces and workforces. But 1 in 4 say they don’t have the tools they need to succeed.

Employee Experience Trends Report White Paper

Employee Experience Trends Report

Our Employee Experience Trends Report explores how companies in 21 countries are harnessing the collective power of their people to get ahead.

5 ways to create better employee experiences in healthcare Article

5 ways to create better employee experiences in healthcare

Empowered employees deliver better care faster. Learn how to create a work environment where your team can thrive.

3 tips for dealing with abusive customers Article

3 tips for dealing with abusive customers

Learn how to carefully handle abusive customers and support your team in the face of conflict.

Top ways to drive collaboration between support and development teams Article

Top ways to drive collaboration between support and development teams

Collaboration between CSAs and developers can be difficult at best—and a blocker at worst—which can have disastrous impacts on customer support success metrics. But there's a better way.

Customer Service Week: 8 ideas to celebrate on a budget Article

Customer Service Week: 8 ideas to celebrate on a budget

Customer Service Week is the first full week in October that celebrates the teams on the frontlines of the customer journey. Here's how to celebrate.

The future of work for IT teams is supporting hybrid workforces Article

The future of work for IT teams is supporting hybrid workforces

IT teams don’t always get the credit they deserve for keeping the company running smoothly; they also don’t always have the tools they need to work effectively and provide a seamless experience.