Resources for software and cloud services companies on how to deliver a frictionless CX.
See how you can empower your technical support team to deliver excellent customer service consistently.
See how leading SaaS companies are getting a leg up on the competition by investing in CX.
Transform your CX and accelerate customer retention using our free guide.
See how top performers in the software and cloud services industry are using self-service and intelligent routing to scale their CX without sacrificing profitability.
When your go-to-market (GTM) teams can easily access customer information, you can create a better experience for your employees and customers. Here's how to give GTM teams access to key data across different customer platforms and ensure GDPR compliance.
The Forbes Cloud 100 List recognizes the top cloud and software startups. Find out why so many of these companies are prioritizing customer experience.
Learn why it's vital for your support team to take advantage of cloud computing and how to get your team online.
Sendcloud helps thousands of European SMBs optimize their online shops and connect to a host of international carriers. As Sendcloud's business grew, it turned to Zendesk Support Suite to improve agent efficiency and offer robust self-service options