Guide
Manage costs, support growth, and drive retention during an economic slowdown
A guide for CX leaders to adapt your customer service when facing uncertainty.
Latest stories
CX trends for higher education
Learn 5 CX trends that are improving communications across America’s college campuses and universities in 2023.
Charting a course to digital transformation in the passenger transportation industry
Digital transformation is desperately needed in the passenger transportation industry. See how modern CX solutions can help bridge the gap between legacy systems and newer ones.
Zendesk for Passenger Transportation
Legacy infrastructure is a big challenge in the passenger transportation industry. See how Zendesk helps transportation companies integrate the old with the new for a more modern customer experience.
Increasing efficiency with Agent Workspace
Increased customer satisfaction, more efficient agents, and better conversational experiences. That's Agent Workspace.
CX trends for the public sector
Get conversational with your constituents for a seamless public service experience across channels.
Life science and CX: The impact of customer service
Discover how life science and biotechnology companies can gain a competitive edge with exceptional customer service.
Better conversations with Zendesk bots
In this guide, discover ways to improve customer conversations with the help of bots powered by Zendesk.
4 employee experience strategies for more resilient teams
Weathering economic storms is easier when you have engaged employees at the helm. Learn four strategies to increase employee satisfaction and retention.