AI and automation
From bots to intelligent workflows, see how AI is transforming business.
59 AI customer service statistics for 2024
Discover how AI is revolutionizing customer support with 59 AI customer service statistics.
Latest stories
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2 min read
Revolutionizing fintech: Unleashing efficiency and innovation with Zendesk AI
Fintech leader InExchange is achieving unprecedented efficiency, agent productivity, and savings with Zendesk AI.
White Paper
The ultimate guide to improve your service efficiency with Zendesk AI
Discover how Zendesk AI enables companies to enhance service delivery and achieve impressive outcomes.
White Paper
Optimize your service operations with Zendesk AI
Discover how you can use Zendesk AI to optimize your customer service operations.
Article
4 min read
Elevate the quality of your customer support with Voice QA and QA for AI agents
Introducing the latest advancement in our AI-powered QA solutions: Voice QA and QA for AI agents, ensuring consistency across 100 percent of your support channels.
White Paper
Assist your agents to solve issues faster with Zendesk AI
From onboarding to training and coaching, Zendesk AI enhances every aspect of the agent experience.
Article
3 min read
How UrbanStems delivers happier customers with Zendesk AI
With Zendesk AI in their corner, UrbanStems is streamlining their processes, improving customer satisfaction, and creating memorable moments during their busiest times of the year.
White Paper
Automate your customer service experiences with Zendesk AI
Our three part series of one-pagers delves into why investing in AI is critical for modern businesses, showcasing how it can revolutionize customer support, enhance satisfaction, and drive unparalleled efficiency.
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