Messaging apps are open for business
7 out of 10 consumers would like to message a business. Global messaging platforms have recognized the opportunity and have all opened their doors to messaging
Improving CSAT and ticket resolution with app marketplaces
Marketplaces are an incredible resource with nearly limitless possibilities, but they can be overwhelming and confusing if you don’t know what to look for
The latest integrations have arrived
We're wrapping up summer and preparing for fall with some brand new integrations
The cure for support stagnation? A new integration
We’re closing out July with some great new integrations
Upgrade your Suite: Introducing Suite Ready partners
Zendesk introduces the Suite Ready program, which enables businesses to use apps that provide greater functionality for agents and customers alike
Kicking off summertime with new apps
Learn about some great new apps to help improve and extend your Zendesk experience
April showers bring a bounty of integrations
They also bring lousy headlines. Hey, they can’t all be hits
The integration party never stops
We’ve got 13 great new integrations to tell you about! That’s right, 13, the luckiest number of all time.
Integration anticipation
I’ve written at least 50 headlines for our monthly integrations post, you think you could do better? Let’s just move onto what you’re all here for
New year, new apps
Check out these great new apps. They’ll help you make the most of Zendesk and provide a great experience for your customers.
Appy New Year!
We're welcoming the new year with some great new apps to help you make the most of Zendesk
The integration constellation
Look to the skies, or just our apps marketplace, to learn about all the great new integrations
Partners make the sun shine brighter
Our partners are critical to our ecosystem and the success of our customers, and ultimately the experience of our customers’ customers
Improvements to Zendesk’s terms and policies
It’s the blog post that you’ve anxiously been awaiting—Zendesk’s updates to its Terms and Policies!
Next stop: the integration station
With October coming to an end, here's a wrap-up of the new app integrations available on the Marketplace
Differentiated customer experiences start with better cross-functional collaboration
With the Zendesk App for Slack, great customer service can now happen anywhere in your organization—right where work happens