Apps and integrations

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How to use Facebook Messenger for customer service Article

How to use Facebook Messenger for customer service

Messaging has emerged as one of the most popular support channels. Here’s how (and why) you can use Facebook Messenger for customer service.

Never fear, integrations are here Article

Never fear, integrations are here

Here are the newest integrations from Zendesk to help your team provide great experiences.

February integrations are here Article

February integrations are here

Here are the newest integrations from Zendesk to help your agents provide great customer experiences. eZSign…

What is Platform as a Service? PaaS examples, applications, and advice Article

What is Platform as a Service? PaaS examples, applications, and advice

In 2020, the office went virtual. Meetings moved from boardrooms to Zooms, watercooler conversations became Slack…

Deliver better ecommerce customer experiences with Zendesk and Shopify Article

Deliver better ecommerce customer experiences with Zendesk and Shopify

Give your agents instant access to customers' details and order information—all inside Zendesk.

Monthly integrations have arrived Article

Monthly integrations have arrived

Here are the newest integrations from Zendesk to help your agents and reps provide great experiences.…

Give thanks for a round of new apps this November Article

Give thanks for a round of new apps this November

Here are the newest integrations from Zendesk to help your business provide great customer experiences. injixo…

Scary useful apps Article

Scary useful apps

Here are the newest integrations from Zendesk to help your agents provide great customer experiences—and to…