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The way we work is always changing—and so are customer expectations. Ditch the buzzwords and industry jargon and get back to the foundation of customer service. Check out the latest technology and trends that are creating better customer experiences.

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Give thanks for a round of new apps this November

Here are the newest integrations from Zendesk to help your business provide great customer experiences. injixo…

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Building the best customer experiences with Facebook and Zendesk บทความ

Building the best customer experiences with Facebook and Zendesk

Facebook’s family of apps are familiar figures in our daily lives. The move to messaging marks a natural shift in communication for businesses, too. Zendesk is making it easier than ever to get started.

Scary useful apps บทความ

Scary useful apps

Here are the newest integrations from Zendesk to help your agents provide great customer experiences—and to…

Integrations galore บทความ

Integrations galore

Here are the newest integrations from Zendesk to help your agents provide great customer experiences. Returnly…

Why Cloud 100 startups are investing in CX บทความ

Why Cloud 100 startups are investing in CX

The Forbes Cloud 100 List recognizes top cloud and software startups. Find out why so many of these companies are prioritizing customer experience.

4 ways badges can boost community engagement บทความ

4 ways badges can boost community engagement

Badges are a powerful tool for increasing engagement in an online community and streamlining the conversations within it.

Welcome to your one-stop integration shop บทความ

Welcome to your one-stop integration shop

New Zendesk app integrations are here. Learn all about how these new integrations can ease workloads…

CX and COVID-19: What agile companies are doing differently บทความ

CX and COVID-19: What agile companies are doing differently

See what the data says about how the most successful companies are adapting and innovating to meet customer needs as the pandemic wears on.

Empathy in a chaotic world — and a new way to say thanks บทความ

Empathy in a chaotic world — and a new way to say thanks

As we continue to ask ourselves, “How can we most be helpful to others, right now?” we think the answer lies within certain values essential to our company like appreciation and gratitude.