บทความ
How the ERC connects the landscape with people who can help save it
Global ecosystem restoration movement teams up with Zendesk to connect camps and make information accessible to all.
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บทความ Start your summer with the right integrations
Here are the newest integrations from Zendesk to help your team provide great experiences.
บทความ What is an HR help desk? A beginner’s guide.
An HR help desk helps both your business and your customers—here's why.
บทความ Top priorities for IT in the new normal
The implications for how IT is managed and supported in this era are significant and far reaching. These three points are crucial for any IT leader
บทความ Lead management 101: Everything you need to know to get started
Use a robust lead management process to boost your business and move qualified leads down the sales funnel.
บทความ 3 ways community forums benefit businesses
Community forums are where your customers connect and collaborate. Learn how they can also help you provide better support and boost brand loyalty.
บทความ Knowledge is power—and vital for safety
When a refugee arrives in a new country their material belongings may be few, but they…
บทความ Customer expectations have changed. Here’s how to keep up.
What customers want and what they get might not always align, but the stakes are getting…
บทความ ERP vs. CRM: What’s the difference?
ERP and CRM systems can help you take your business to the next level. Learn what they are and how they can work together to improve processes.