When you focus on customer service and the customer experience, you can boost the health of your business. Happier customers mean a better bottom line.
Zendesk partnered with ESG Research to build a framework around CX maturity. Learn how leaders in the United States and Canada are driving CX success.
Despite being one of Chicago’s most acclaimed eateries, the gourmet restaurant Alinea was accused of tastelessness…
Chatdesk co-founders Aneto Okonkwo and Andrew Olaleye share customer service tips to help keep the holidays merry and bright.
Your guide to customer-centric digital transformation.
In a digital-first world, contact centers need to move faster than ever.
Exponential growth in customer expectations, an increasingly competitive consumer market, the global influx of customer complaints…
Customer experience management is about providing consistent service. Here's our expert advice on how to do that.
Here are the newest integrations from Zendesk to help your business provide great customer experiences. injixo…