บริการ
When you focus on customer service and the customer experience, you can boost the health of your business. Happier customers mean a better bottom line.
รายงาน: แชมเปี้ยน (Champions) ด้าน CS ในอเมริกาเหนือ
Zendesk partnered with ESG Research to build a framework around CX maturity. Learn how leaders in the United States and Canada are driving CX success.
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บทความ A tactical guide to preventing and surviving a social media crisis
Despite being one of Chicago’s most acclaimed eateries, the gourmet restaurant Alinea was accused of tastelessness…
บทความ Q&A with Chatdesk: How to make the holiday season a CX success
Chatdesk co-founders Aneto Okonkwo and Andrew Olaleye share customer service tips to help keep the holidays merry and bright.
บทความ What is digital transformation? And how to keep it customer-centric
Your guide to customer-centric digital transformation.
บทความ Delivering personalized customer experiences with Zendesk and Amazon Connect
In a digital-first world, contact centers need to move faster than ever.
บทความ How gamification is leveling up customer service
Exponential growth in customer expectations, an increasingly competitive consumer market, the global influx of customer complaints…
บทความ 11 support tools every customer service team should have
Customer experience management is about providing consistent service. Here's our expert advice on how to do that.
บทความ Give thanks for a round of new apps this November
Here are the newest integrations from Zendesk to help your business provide great customer experiences. injixo…
บทความ An enterprise guide to personalized service
Enterprise companies often get a bad rap when it comes to personalized service. It’s on you to change the narrative.