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When you focus on customer service and the customer experience, you can boost the health of your business. Happier customers mean a better bottom line.
How the ERC connects the landscape with people who can help save it
Global ecosystem restoration movement teams up with Zendesk to connect camps and make information accessible to all.
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บทความ Customer service vs. customer experience: Here’s the difference
Learn the key difference between customer service and customer experience to instantly improve how you serve your customers.
บทความ Start your summer with the right integrations
Here are the newest integrations from Zendesk to help your team provide great experiences.
บทความ What is an HR help desk? A beginner’s guide.
An HR help desk helps both your business and your customers—here's why.
Guide คู่มือความคล่องตัว: บริษัทขนาดใหญ่จะทำคะแนนจากความได้เปรียบในการแข่งขันด้าน CX ได้อย่างไร
If companies weren’t flexing their agility muscles before the pandemic, they certainly are now. In the…
Guide คู่มือความคล่องตัวสำหรับ SMB เตรียมตัวเพื่อความสำเร็จระยะยาว
This SMB agility playbook is full of original data and actionable insights tailored to the needs of small businesses.
บทความ Top priorities for IT in the new normal
The implications for how IT is managed and supported in this era are significant and far reaching. These three points are crucial for any IT leader
บทความ 3 ways community forums benefit businesses
Community forums are where your customers connect and collaborate. Learn how they can also help you provide better support and boost brand loyalty.
บทความ Knowledge is power—and vital for safety
When a refugee arrives in a new country their material belongings may be few, but they…