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Tech for Good


Dispatch from the frontlines of critical customer service—with the International Rescue Committee’s Andre Heller

For World Refugee Day, we sat down with the IRC's Andre Heller to learn how his team uses Zendesk to scale their global response efforts.

Latest stories

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4 min read

Power of a resolution: How FreeWorld uses Zendesk to create second chances

FreeWorld Founder and Executive Director Jason Wang carries with him a mission that is both deeply…

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2 min read

Zendesk announces the fourth annual Tech for Good Impact Award winners

The Zendesk Foundation has announced the winners of its fourth annual Tech for Good Impact Awards,…

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5 min read

Zendesk Agents of Change program: Empowering communities with CX agent training

Zendesk Agents of Change program celebrates nearly 200 agents trained and five new partners at the start of 2024. Learn more about the unique program, the success stories, and what the future holds.

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2 min read

The International Rescue Committee puts Afghan refugees on the path to safety

Learn how the International Rescue Committee is supporting resettlement efforts in the U.S.

Meet us at the top

Read the Zendesk Customer Experience Trends Report.

Article
6 min read

Urban Alchemy uses Zendesk to help heal homeless communities

Learn how Urban Alchemy is scaling its efforts to transform more disenfranchised communities in city centers.

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6 min read

How KindWork trains and graduates underserved students into tech jobs

The nonprofit’s free training program helps young adults from overlooked communities launch CX careers.

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5 min read

How the ERC connects the landscape with people who can help save it

Global ecosystem restoration movement teams up with Zendesk to connect camps and make information accessible to all.

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