ข้ามไปยังเนื้อหาหลัก

Article

Zendesk Deep Dive: Increase Productivity with Macros

อัปเดตล่าสุด April 1, 2015

Deep Dive

Small gains often add up. And when it comes to gains in time, every minute helps. A simple and effective way to streamline your workflow is to create macros for support requests that can be answered with a single, standard response.

During this 20-minute recorded webinar, we provide a quick review of how macros work, and then take a deep dive into best practices for building them. You’ll also hear some customer success stories for organizing and allowing access to macros, as well as a recap of the live Q&A session.

เรื่องที่เกี่ยวข้อง

Article
1 min read

Customer success playbook: A comprehensive guide

Customer success playbooks help align your team goals with your customers’ to drive better results and retention. Enhance your customer experience with our free success playbook templates.

Article
3 min read

Voice support is as popular as ever. Here’s the newest way to manage customer service calls

Introducing the Zendesk Voice API for seamless customer support.

Podcast
1 min read

How companies can bolster the well-being of their support teams with Tade Anzalone at Calm

As any support team manager can attest to, the deleterious effects of stress and burnout have…

Article
1 min read

Behind the scenes: How top hospitality brands deliver 5-star guest service

Discover how Zendesk can enable you to provide world-class customer service consistently, even in the midst of labor shortages and rising costs.