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Fall for these new integrations

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What is outbound sales? Guide to best practices and strategies

Explore the benefits of outbound sales and learn how you can implement winning outbound strategies for your team.

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AI in retail: How artificial intelligence is transforming CX

When businesses harness AI in retail, they provide more effective service and boost customer loyalty. Learn how you can use this technology to impress your customers.

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How to create seamless conversational customer experiences

Deliver better experiences—and boost customer loyalty and revenue in the process—by using bots in tandem with live agents.

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How to take airline CX out of a holding pattern

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Sales revenue is a key metric to monitor. Learn how to use the sales revenue formula so you can gauge your company’s continued viability and forecast more accurately.

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How CX helps healthcare SMBs earn healthy bottom lines

Smaller healthcare companies stand to grow strong on a foundation of great customer experiences.

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Business-to-business messaging with Slack and Zendesk

Slack changed the way we work with productive workplace conversations and collaboration. Now Zendesk is helping us keep it all together.

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A healthier outcome: A CX Moment with Inovalon

Zendesk chatted with Inovalon’s Associate Vice President of Customer Support, Brian Blumenthal, about the importance of giving teams the right tools to help customers.

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150+ catchy sales slogans & taglines that drive sales

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The 35 best pieces of sales advice for 2025 from sales experts

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Discover AI innovations shaping service at Zendesk AI Summit

Join us for our biggest digital event of the year. Hear from LinkedIn co-founder Reid Hoffman, be the first to see new AI innovations, and choose sessions tailored to your role. Plus, get your AI questions answered by experts during the live Q&A. Now available to watch on demand.

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Top 3 things retailers are missing in digital CX

How can retailers create personalized customer experiences online? And what do you need to know to keep up with your customer expectations? Get our top tips.

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The 2022 CX Accelerator report results are in. Discover how great customer experiences set teams up to thrive in an ever-changing market.

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“Funding squeeze” does not spell doom and gloom for startups seeking VC

Cooler heads will prevail in the new startups funding landscape. Check out these tips for continued growth and success.

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A+ integrations

New Zendesk app integrations are here. Learn all about how these new integrations can help out your sales and support teams.

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How tech scale-ups can improve customer experience using data

When your go-to-market (GTM) teams can easily access customer information, you can create a better experience for your employees and customers. Here's how to give GTM teams access to key data across different customer platforms and ensure GDPR compliance.