Startups

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4 min read

Messaging tips for startups

Messaging might feel ambitious now, but you can still plan for it down the road, and there are more than a few reasons why you should.

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10 min read

Q&A with Chatdesk: How to make the holiday season a CX success

Chatdesk co-founders Aneto Okonkwo and Andrew Olaleye share customer service tips to help keep the holidays merry and bright.

Article
5 min read

Choosing a customer service solution for your startup

Nearly half of startup leaders we surveyed for the Startups CX Benchmark Report 2020 said they…

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6 min read

Startup Central — Telling the customer journey story with data

All businesses to map their customer journey, even startups. Find out how data tools can help you connect the dots and tell a compelling story about your customers.

Make yourself heard

Join the Zendesk Experience Research Panel and help shape the future of our products.

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6 min read

Startup Central — The human guide to leading remote teams

WFH is here to stay. In this guide, we talk to startup leaders about how they're facilitating productive, human collaboration from anywhere.

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6 min read

An overview of apps for startups

With the right apps, you can provide faster service and reduce customer effort. Get started with these app recommendations for startups.

Article
4 min read

Startup Central — How CodeSignal is removing bias from the hiring process

When hiring, many companies seek candidates from top universities and high-profile employers. But what about the…

Article
8 min read

Beginner's guide to the sales process for startups

For startup founders and sales teams, here is a crash course on the sales process, including key definitions, techniques, and best practices.

Article
6 min read

What do successful startups have in common? They prioritize CX

We studied over 4,000 startups to determine whether there was a connection between startup growth and CX investment. Spoiler alert: there was.

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1 min read

Leading a startup during a pandemic: 5 lessons from 5 founders

Starting up during a pandemic? Not easy, but these founders are making it work. Find out what they said about CX, growth and empathy.

Article
6 min read

Startup Central — Tips for leading with compassion with Bunch.ai and monday.com

How managers can lead with compassion during difficult times.

Article
4 min read

Startup Central — How to stay connected to your customers with Digit, Fandom, and Lever

In our latest Startup Central Virtual Meetup, we discuss how businesses can meet new and rising customer expectations.

Join 2,000 service leaders at Zendesk Relate 2026

Over three days, you will hear from headliner Ali Wong, Emmy-winning comedian known for her witty, authentic storytelling, alongside leaders from Levi’s, ASOS, Canva, Supercell, and more. Relate is where service leaders connect, learn, and discover new resolutions.