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10 essential books and podcasts for CX leaders in 2025

Selected by our team of CX experts, these ten books and podcasts will provide both inspiration…

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Personal AI is next in line to disrupt CX - here's how to prepare

AI is no longer just a tool for businesses—customers are deploying it too, using personal assistants to interact with brands and handle tasks on their behalf.

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Discover AI innovations shaping service at Zendesk AI Summit

Join us for our biggest digital event of the year. Hear from LinkedIn co-founder Reid Hoffman, be the first to see new AI innovations, and choose sessions tailored to your role. Plus, get your AI questions answered by experts during the live Q&A. Now available to watch on demand.

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10 essential books and podcasts for IT leaders in 2025

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10 essential books for HR leaders in 2025

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Agent copilots: The essential ingredient for AI success in 2025

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