Guide

Insights to Explore: A change management guide

Published May 18, 2020
Last modified June 24, 2020

The role your data plays has probably evolved since your business has grown, which means it’s a good opportunity to define new insights, goals, and objectives to get the most out of your data.

When making the switch to Zendesk Explore, you’ll see easily maneuverable dashboards, richer customization options, and a faster data refresh. In this guide, we’ve included tips for planning a successful rollout, strategies for managing change, and how (and when) to get the right stakeholders involved.

Plus, you'll also read about:

  • Tips and tricks for harnessing the power of customer analytics in Explore
  • Best practices for planning resources accordingly
  • Strategies for driving tool adoption and taking action