Social impact

Article | 6 min read

Urban Alchemy uses Zendesk to help heal homeless communities

Learn how Urban Alchemy is scaling its efforts to transform more disenfranchised communities in city centers.

Latest stories

This World Refugee Day, stand with refugees
Article | 4 min read

This World Refugee Day, stand with refugees

Learn more about Zendesk's Tech for Good partners who are assisting Ukrainians and others fleeing crises across the world, and—most importantly—how you can help.

Working toward equality for mental health in an unequal world
Article | 5 min read

Working toward equality for mental health in an unequal world

World Mental Health Day aims to raise awareness and provide an opportunity for those working on mental health issues to shine a light on their work. Here are a few organizations that Zendesk is proud to support.

How KindWork trains and graduates underserved students into tech jobs
Article | 6 min read

How KindWork trains and graduates underserved students into tech jobs

The nonprofit’s free training program helps young adults from overlooked communities launch CX careers.

How the ERC connects the landscape with people who can help save it
Article | 5 min read

How the ERC connects the landscape with people who can help save it

Global ecosystem restoration movement teams up with Zendesk to connect camps and make information accessible to all.

Knowledge is power—and vital for safety
Article | 5 min read

Knowledge is power—and vital for safety

When a refugee arrives in a new country their material belongings may be few, but they…

How Ameelio serves a chronically under-served population using Zendesk
Article | 6 min read

How Ameelio serves a chronically under-served population using Zendesk

Non-profit Ameelio provides a free service for users to send letters, postcards, and other mail items to incarcerated loved ones.

How Project N95 streamlined its volunteer-staffed support using Zendesk
Article | 5 min read

How Project N95 streamlined its volunteer-staffed support using Zendesk

To date, Project N95 has provided more than six million units of PPE to healthcare workers throughout the U.S.

The fight to end world hunger can begin with gratitude
Article | 4 min read

The fight to end world hunger can begin with gratitude

Why Zendesk adopted food insecurity as an area of focus in 2021.