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Revolutionize work: 3 AI strategies to drive productivity and satisfaction
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Generative AI glossary: Key AI terms for 2025 and beyond
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AI in hospitality: Use cases, benefits, and more
AI in hospitality is helping improve customer satisfaction by making it easier for companies to deliver top-tier service and for customers to access it.
Discover AI innovations shaping service at Zendesk AI Summit
Join us for our biggest digital event of the year. Hear from LinkedIn co-founder Reid Hoffman, be the first to see new AI innovations, and choose sessions tailored to your role. Plus, get your AI questions answered by experts during the live Q&A. Now available to watch on demand.
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Giving thanks for November integrations
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Younger consumers’ new holiday shopping hack? AI assistants
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AI in transportation: Benefits, use cases + what’s next
Learn how AI is shaping the future of transportation, improving customer service so travelers can keep their minds on their destination.
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No time to waste: 5 AI tactics to scale customer service without adding headcount
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An introduction to quality assurance for your support team
Quality assurance helps your support team improve performance monumentally. Here is how to introduce a QA program to your team successfully.
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AI in finance: Top use cases and benefits to know
AI in finance transforms the customer experience to create more engagement and loyalty. This guide explores the benefits of using AI in the finance industry.
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AI in e-commerce: How it’s transforming CX
AI in e-commerce enables companies to build long-term customer loyalty, boost conversions, and streamline operations—when done right. Read our guide to discover how.
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Harvest the power of October's integrations
Here are the newest integrations from Zendesk to help your team provide top-quality experiences. Vocal (Support)…
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Lead your call center into the AI era with Zendesk voice
Artificial intelligence is poised to revolutionize the way brands interact with their customers. In fact, by…
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What is total experience? Definition + strategies for success
A successful total experience strategy helps you keep customers and employees satisfied. Here's how to do it right.
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AI in healthcare: Top use cases and benefits
AI in healthcare applies intelligent technology to improve patient service, increase efficiency, and lower costs. Learn about the top use cases, benefits, and more.
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AI in fintech: How AI is shaping customer experience
AI is transforming the fintech customer experience, making it more efficient, personalized, and engaging.
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The 3 biggest AI missteps CX leaders make + how you can avoid them and succeed
CX leaders have long been asked to anticipate customer needs, empower agents, and deliver seamless service…
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