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Discover AI innovations shaping service at Zendesk AI Summit

Join us for our biggest digital event of the year. Hear from LinkedIn co-founder Reid Hoffman, be the first to see new AI innovations, and choose sessions tailored to your role. Plus, get your AI questions answered by experts during the live Q&A. Now available to watch on demand.

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Meet us at the top

Read the Zendesk Customer Experience Trends Report.

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For the travel & hospitality industry—think airlines, travel agencies, accommodation services—support quality assurance is more crucial now than ever.

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Top customer service quality assurance interview questions

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How does quality assurance improve customer satisfaction?

It's tough to improve customer satisfaction when it seems like an ever-moving target. Quality assurance helps you take a proactive approach.

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Use AI for customer success to create personalized journeys, reduce customer churn, and lower business costs, all while improving customer experiences.