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September Integrations to Power Your Productivity
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Zendesk achieves ISO 42001 certification: Raising the bar for AI governance in customer experience
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The hidden costs and complexities of building AI for service
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Unlocking new possibilities: Revolutionizing service with the Zendesk AI MCP client
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AI in manufacturing: Use cases and benefits
AI is transforming manufacturing by making operations more adaptive and data-driven. Read on to see how it's reshaping the future of production.
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August’s Fresh Take on Integrations
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Redefining Zendesk's customer care for the AI age
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Zendesk AI Effect: 93% of admins shift their focus to strategy thanks to AI
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What really builds trust in AI-powered experiences?
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Discover AI innovations shaping service at Zendesk AI Summit
Join us for our biggest digital event of the year. Hear from LinkedIn co-founder Reid Hoffman, be the first to see new AI innovations, and choose sessions tailored to your role. Plus, get your AI questions answered by experts during the live Q&A. Now available to watch on demand.
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Agentic AI vs. generative AI: What sets them apart
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Quality score: Performance reviews for your AI agents
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8 ITSM best practices for modern service management
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What is incident management? Types and solutions explained
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What is employee service? A complete guide
Employee service definition Employee service refers to the internal support and resources a business provides its…
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