Technology
Resources for software and cloud services companies on how to deliver a frictionless CX.
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Article
13 min read
The ultimate guide to cloud computing for customer service teams
Learn why it's vital for your support team to take advantage of cloud computing and how to get your team online.
1 min read
How Sendcloud scaled smartly as it faced exponential growth
Sendcloud helps thousands of European SMBs optimize their online shops and connect to a host of international carriers. As Sendcloud's business grew, it turned to Zendesk Support Suite to improve agent efficiency and offer robust self-service options
White Paper
12 min read
Matchmaking in the cloud: a perfect marriage of sales and support
This paper describes why integrations of best-of-breed tools in the cloud will outperform standard all-in-one platforms.…
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