In this Zendesk white paper, consumers share their thoughts about how AI will transform customer service and why they think businesses aren't doing enough to embrace the technology.
See how Lush used Zendesk to find retail success, realizing a 369 percent ROI.
Learn how to deliver faster retail customer service with Zendesk on AWS.
A recent report from Gartner explains how customer service organizations can benefit from using AI to cut costs and add value.
From AI to immersive CX, SMBs can still leverage their smaller teams and budgets to their advantage
After a holiday season that was challenged by excess inventory, supply chain issues, and staffing shortages, retailers are taking stock of last year’s sales—and looking for ways to improve the outlook for 2023.
The entire relationship lives in the conversation. Meet the new channels, technologies, and methods of staying on top of the customer relationship.
Here's how to scale support to serve customers efficiently, make the most of your customer data, assess your CX, and more.