White Paper
Report: CX Champions of North America
Zendesk partnered with ESG Research to build a framework around CX maturity. Learn how leaders in the United States and Canada are driving CX success.
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White Paper Gartner’s predictions for 2021: CRM customer service and support
As your approach to customer service matures, the complexity of your customers’ issues increases.
White Paper Report: Over the Top (OTT) Support
Video streaming services are more popular than ever. Here's what OTT companies can do to rise above the noise.
White Paper Strengthening employee engagement in a time of uncertainty
In the months since the start of the global health crisis, millions of employees have shifted…
White Paper How companies thrive after switching from Salesforce to Zendesk
Explore this eBook to learn how companies of all types, large and small, have flourished after making the switch from Salesforce to Zendesk.
White Paper Report: CX Champions of Europe
Zendesk partnered with ESG Research to build a framework around CX maturity. Learn how the CX Champions of Europe are driving CX success.
White Paper Report: CX Champions of Asia Pacific
Zendesk partnered with ESG Research to build a framework around CX maturity. Learn how CX Champions across the Asia Pacific region are driving CX success.
White Paper Report: CX Champions of Latin America
Zendesk partnered with ESG Research to build a framework around CX maturity. Learn how the CX Champions of Latin America are driving CX success.
White Paper A Three-Step Approach to Jump-Starting CX Transformation in Government
High-quality customer experience (CX) drives mission success, and the government sector is no exception. When government…