When your go-to-market (GTM) teams can easily access customer information, you can create a better experience for your employees and customers. Here's how to give GTM teams access to key data across different customer platforms and ensure GDPR compliance.
Conversational CRM is a powerful way to create an open, ongoing dialogue between your business and your customers.
Simply put: A lead source is how a lead initially hears about you. Knowing your lead source trends enables you to grow leads.
Improve your customer experience and increase client retention by knowing the ins, outs, and purpose of a CRM manager.
Customer experience is the new driver of business growth. Read on to learn how you can set up for success.
Understand the ins and outs of customer relations to improve your customer experience, raise profits, and boost brand credibility.
If you’re not tracking sales analytics, you are falling behind. Learn why sales analytics are crucial and how a CRM can change your trajectory.
Use artificial intelligence (AI) to enhance the customer experience at every stage of the buyer’s journey.