CRM

Article | 5 min read

Conversational CRM is the missing piece in your sales strategy

Learn why conversations play a critical role in creating customers for life.

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How tech scale-ups can improve customer experience using data
Article | 10 min read

How tech scale-ups can improve customer experience using data

When your go-to-market (GTM) teams can easily access customer information, you can create a better experience for your employees and customers. Here's how to give GTM teams access to key data across different customer platforms and ensure GDPR compliance.

A new era of conversational CRM connects customer conversations across your business
Article | 7 min read

A new era of conversational CRM connects customer conversations across your business

Conversational CRM is a powerful way to create an open, ongoing dialogue between your business and your customers.

What’s a lead source? Here’s what it is and why it’s important
Article | 11 min read

What’s a lead source? Here’s what it is and why it’s important

Simply put: A lead source is how a lead initially hears about you. Knowing your lead source trends enables you to grow leads.

What is a CRM manager, and why are they important?
Article | 9 min read

What is a CRM manager, and why are they important?

Improve your customer experience and increase client retention by knowing the ins, outs, and purpose of a CRM manager.

Customer relations 101: A customer relationship guide
Article | 14 min read

Customer relations 101: A customer relationship guide

Understand the ins and outs of customer relations to improve your customer experience, raise profits, and boost brand credibility.

Keep companies competitive with a data-driven sales approach
Article | 10 min read

Keep companies competitive with a data-driven sales approach

If you’re not tracking sales analytics, you are falling behind. Learn why sales analytics are crucial and how a CRM can change your trajectory.

10 ways AI will improve the customer experience in 2022
Article | 11 min read

10 ways AI will improve the customer experience in 2022

Use artificial intelligence (AI) to enhance the customer experience at every stage of the buyer’s journey.

Sales tactics that work: Tactical selling simplified
Article | 11 min read

Sales tactics that work: Tactical selling simplified

Blow past your quotas with sales tactics that work to build trusting relationships.