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Zendesk’s customer service guide for startups

Getting a startup off the ground is tough enough as it is—but attracting and retaining customers is even tougher.

Last updated January 24, 2024

Getting a startup off the ground is tough enough as it is—but attracting and retaining customers is even tougher. Whether you think you need two customer service agents or twenty, providing the right tools can save money, increase revenue, and keep customers coming back for more.

With Zendesk, brands like AirBnB, Brandless, and Peloton have built world-class customer service experiences from the ground up—and now you can too.

The full guide includes:

  1. Industry insights on why user feedback matters

  2. How to get started with a CX tool

  3. How to build a scalable metrics framework

  4. Best practices on how to take action on customer feedback

Customer service guide for startups

Learn how to build a customer service team from the ground up.

Customer service guide for startups

Learn how to build a customer service team from the ground up.

Download now