Sales Leaders

Article | 11 min read

What does a business development representative (BDR) do?

Follow this guide to learn more about what a BDR is, what business development representatives do, and why they’re important for sales teams.

Latest stories

How to set and reach sales quotas (with examples)
Article | 10 min read

How to set and reach sales quotas (with examples)

A sales quota is a sales target, or goal, that helps sales orgs make a greater impact and improve rep morale.

Sales coaching: How to coach reps to succeed in 2022
Article | 15 min read

Sales coaching: How to coach reps to succeed in 2022

Harness the power of sales coaching to create a team of high-impact superstars.

How to create a sales report (+4 free templates)
Article | 8 min read

How to create a sales report (+4 free templates)

It isn’t easy keeping tabs on so many sales activities. Sales reports can help you assess team progress, track growth, and make more informed business decisions.

How to lead a digital transformation | Digital transformation leader
Article | 10 min read

How to lead a digital transformation | Digital transformation leader

With both customers and employees embracing the digital economy, more and more businesses must learn how to lead a digital transformation.

What does a sales manager do? The ultimate career guide
Article | 10 min read

What does a sales manager do? The ultimate career guide

Learn the responsibilities and skills needed to succeed as a sales manager.

How to upsell: Tips and tricks from the pros
Article | 7 min read

How to upsell: Tips and tricks from the pros

A Zendesk sales expert shares the do’s and don’ts of upselling.

5 sales commission structures: Pros, cons, and how to choose the right one
Article | 11 min read

5 sales commission structures: Pros, cons, and how to choose the right one

Pick the right commission structure to keep sales agents motivated and improve your bottom line.

Sales inspiration: A guide to motivating your agents
Article | 9 min read

Sales inspiration: A guide to motivating your agents

Is your team in need of sales inspiration? Here’s how to give sales agents the boost they need when faced with challenging situations.