Service Omnichannel survey infographic Infographic Omnichannel survey infographic Published November 25, 2013 Last updated September 21, 2021 Subscribe to the blog The best source of information for customer service, sales tips, guides, and industry best practices. Join us. Email addressPlease enter a valid email addressPlease enter a valid email address.Email addresses may not begin with: Subscribe Please also send me occasional emails about Zendesk products and services. (You can unsubscribe at any time.) Please also send me occasional emails about Zendesk products and services. (You can unsubscribe at any time.) Yes No Please select an option Welcome to the club! Oops! Sorry something went wrong, try again later? Related stories Article Celebrating new integrations New Zendesk app integrations are in–let's celebrate. Learn all about how these new integrations can ease workloads for your sales and support teams. Apps and integrations Article Using TikTok for customer service: 4 brand examples + takeaways TikTok has catapulted from home dance routines to a medium for just about everything—including customer support. Take a look at how four prominent brands are using TikTok to boost their CX. Apps and integrations Customer support social media Article Conversational UX: A beginner’s guide (+5 best practices) Conversational UX is quickly becoming a key ingredient in an exceptional customer experience, but getting started can be difficult. Here’s everything you need to know about conversational UX before you dive in. Artificial intelligence Design Article 31 customer service statistics you need to know Discover where your customers currently stand and what they’re looking for in 2022.