The life of a customer support agent can be very glamorous: Mixing and mingling with a vast array of society, wearing fancy headsets, having the last word when it comes to problem-solving... Sarcasm aside, the truth is that sometimes the job is a bit repetitive. So whether you're calling in for customer support or providing it, at least a few of these phrases are bound to sound familiar.
We know. It’s a lot to take in.
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